I can not get the XP Pro to install

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Guest

I just got my XP Pro disk. I put the disk in and select install upgrade. I am upgrading from win 98se to xp pro. It will ask for the key and it takes that. Then it gives a message box thats says I have to restart my computer before installing XP Pro. When I shut down and restart it doesn't see the disk and I have to run setup.exe all over again and get the same result over and over. What in the world is happening? It shouldn't be this hard to install should it?
 
HOW TO: Prepare to Upgrade Windows 98 or
Windows Millennium Edition to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316639

Before upgrading any existing Windows installation, it would be prudent to
run the Upgrade Advisor for Windows XP. This tool will report what hardware
or software may be incompatible with Windows XP. If you follow the Upgrade
Advisor's recommendations, you should not have any problem upgrading to
Windows XP.

If you fail to utilize the Upgrade Advisor, you may run into incompatibility issues.
Just inserting the Windows XP Upgrade CD in the CD Drive and selecting
"upgrade" is not going to give you the desired result. You must "prepare and
plan" your computer before beginning the upgrade process.

Windows XP Upgrade Advisor
http://support.microsoft.com/default.aspx?scid=kb;en-us;307726

It is imperative that you have the latest BIOS update installed. Visit the support
website of the manufacturer of your computer or motherboard for instructions
on updating your computer's BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Also, physically disconnect all your peripheral hardware devices,
especially USB devices (not including your mouse, keyboard or
monitor). Uninstall any antivirus program, too!

How to Troubleshoot Windows XP Problems During Installation
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310064

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

[Courtesy of MS-MVP Kelly Theriot]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------------


|I just got my XP Pro disk. I put the disk in and select install upgrade. I am upgrading from win 98se to xp
pro. It will ask for the key and it takes that. Then it gives a message box thats says I have to restart my
computer before installing XP Pro. When I shut down and restart it doesn't see the disk and I have to run
setup.exe all over again and get the same result over and over. What in the world is happening? It shouldn't
be this hard to install should it?
| --
| The Road Poet
 
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