I can not do the update

  • Thread starter Thread starter Nelson
  • Start date Start date
N

Nelson

I have the computer for 9 months, and I can not do the
updates, always the system said " the certification is
not good"

For me this is not a big problem in the past, but now the
last new virus is in the system and I need update with the
program KB823980, but because this program is an update is
imposible do it.


What can I do?

Thanks and best regard.

Nelson Vargas


Pd. My computer is : Hp Pavilion 511K and the windows XP
home came with the computer ( Preinstalado). Of course now
I cant go in the internet with that computer.
 
Nelson --

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.dougknox.com/xp/scripts_desc/xp_msblast.htm

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html

You have the 32-bit version of Windows XP. The 64-bit version is
only commercially available for very expensive, high-end Itanium processors.

Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en


--
Nicholas

-------------------------------------------------------------------------


| I have the computer for 9 months, and I can not do the
| updates, always the system said " the certification is
| not good"
|
| For me this is not a big problem in the past, but now the
| last new virus is in the system and I need update with the
| program KB823980, but because this program is an update is
| imposible do it.
|
|
| What can I do?
|
| Thanks and best regard.
|
| Nelson Vargas
|
|
| Pd. My computer is : Hp Pavilion 511K and the windows XP
| home came with the computer ( Preinstalado). Of course now
| I cant go in the internet with that computer.
|
 
Nelson,
I feel your pain. I am in same boat, get the KB823980
error. search knowledge base and tried downloads and
updates. Always same get errors can't download.
Either "Administrator" error, or update.inf error. I am
an administrator and the other error says problem may be
cryptographic svc. tried stopping and starting service,
didn't matter. tried emailing microsoft, and thier
website hourglasses then nothing on
http://support.microsoft.com/library/images/support/1ptran
s.gif

so maybe someone out there can help us please.

Thanks.
A really tired guy.
 
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