M
Meritt
I got a new Sony Digital Camera - DSC P92. It's a Plug
and Play ... but the instructions were rather confusing
and when I plugged it in to upload photos the camera was
set to USB instead of PTP (because I have Windows XP).
When the Wizard couldn't install it I went ahead and used
the disk that comes with it, assuming I needed the driver
after all. WRONG!
By the time I realized that I needed to put the controls
to PTP, the computer already recognizes my camera as
a "failed device" and will NOT run the AutoPlay wizard to
install it!!
2 problems:
1) How do I get Windows XP to IGNORE the device and
recognize it as a new device and run the wizard????
2) When I run the wizard MANUALLY to install a new
camera, Sony is not listed and doesn't give me the option
of typing it in... also the ERROR I GET IS THIS:
"THE DATA IS INVALID"
Help?????
(e-mail address removed)
and Play ... but the instructions were rather confusing
and when I plugged it in to upload photos the camera was
set to USB instead of PTP (because I have Windows XP).
When the Wizard couldn't install it I went ahead and used
the disk that comes with it, assuming I needed the driver
after all. WRONG!
By the time I realized that I needed to put the controls
to PTP, the computer already recognizes my camera as
a "failed device" and will NOT run the AutoPlay wizard to
install it!!
2 problems:
1) How do I get Windows XP to IGNORE the device and
recognize it as a new device and run the wizard????
2) When I run the wizard MANUALLY to install a new
camera, Sony is not listed and doesn't give me the option
of typing it in... also the ERROR I GET IS THIS:
"THE DATA IS INVALID"
Help?????
(e-mail address removed)