Alisa said:
to anyone out there please help this is getting
frustrating. I can't open hyperlinks. when I go to open
a e-greeting or go into a chat room I receive a yellow
caustion sign with an exclamtion mark in it and it will
either say error on page or done. I have tried the
start/run/cmd and regsvr32 things and still nothing. Any
and all help needed.
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Hello again Alisa.
Not sure if you tried calling Microsoft for support yet or not.
Here is some more troubleshooting that you could try:
Let's do this:
Control Panel | Internet Options | General tab
Delete all cookies
Delete all temporary internet files
(include all offline content)
Remove all Downloaded Program Files
To do that, you click on that "settings"
button and then click on the "View Objects"
button and then right click and choose remove
for all of them, if any, one at a time.
Close the Downloaded Program Files window,
Click OK to the Settings window.
Now clear History
Now click on the "Advanced" tab at the top
of Internet Options.
In the browsing section, uncheck the box for
"Enable third-party browser extensions (requires restart)"
If not checked, check the box for "Disable script debugging"
Click "Apply" and then "OK" at the bottom
of Internet Options
Close out of Control Panel
Restart the computer
Download one or both of these Anti Spyware programs
and install them, update them, and scan your system and delete any
spywares. If you have a working Anti Virus program,
then update it and scan with it, otherwise use one of
the free online virus scanners:
Ad-aware 6.0 build 181
http://download.com.com/3000-2144-10214379.html?tag=list
Spybot - Search & Destroy 1.2
http://download.com.com/3000-2144-10194058.html?tag=list
Panda ActiveScan
http://www.pandasoftware.com/activescan/
TrendMicro Houscall Anti Virus Scan
http://housecall.trendmicro.com/
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