Hyper Link not responding

  • Thread starter Thread starter Jerry Zhu
  • Start date Start date
J

Jerry Zhu

Hi,
This is what happened. I got a email. There is a hyper
link in the email message which point to an Excel file on
my company's file server. I clicked on that, nothing
happened. No error messages, and no nothing. My computer
is running Window 2000 Pro with Office 2000. The email
client is outlook 2000. This problem only happens on my
computer. I tried on other computers with the exact same
platform don't has the problem. The hyper link in the
email is a UNC name like this:
\\MyServer\MyFolder\MyFile.xls . when click on it, it
suppose to open the Excel file on the server.
How to fix the problem? Thanks for your help.

Jerry
 
You might need to add:
file://
in front of the \\MyServer\MyFolder\MyFile.xls

--
Nikki Peterson [MVP - Outlook]

Hi,
This is what happened. I got a email. There is a hyper
link in the email message which point to an Excel file on
my company's file server. I clicked on that, nothing
happened. No error messages, and no nothing. My computer
is running Window 2000 Pro with Office 2000. The email
client is outlook 2000. This problem only happens on my
computer. I tried on other computers with the exact same
platform don't has the problem. The hyper link in the
email is a UNC name like this:
\\MyServer\MyFolder\MyFile.xls . when click on it, it
suppose to open the Excel file on the server.
How to fix the problem? Thanks for your help.

Jerry
 
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