First eliminate any scumware.
CAUTION!!!!! Before you try to remove spyware using any of these
programs , download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware
may kill your internet connection. If this should occur, this program,
LSPFIX, will enable you to regain your connection.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the
other won't. Also, each needs to be updated with the program's update
function before every use, even when just downloaded. There's also a
lot more to do than just those two programs. CWShredder is also
available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip **Post your
HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not
here.** Alternative download pages for Ad-Aware, Spybot, HijackThis
and CWShredder may be found on this page:
http://aumha.org/a/parasite.htm.
See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars
If nothing there helps, please post back to this thread.