Dabbler said:
I have a WinXP SP3 system which allows me to ping a server but won't resolve
URLs and display the page. I've tried both IE and FireFox, hard coding IP and
DNS etc. I've re-registered the IP stack and run TrendMicro's sysclean (found
Troj_kilav.nb), Spybot etc. I'm drawing a blank on this one. I figure if I
can ping the network adapter is working and the IP stack is up and running.
Any suggestions would be appreciated, been struggling with this for several
days now.
Thanks much!
Read the instructions on this link:
http://www.symantec.com/security_response/writeup.jsp?docid=2006-091612-5500-99&tabid=2
Open the Registry editor and locate these keys:
[-]HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run = Remove this entry if it does exist
"Lexmark_X79-55" = "%System%\lsasss.exe"
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap\Ranges = Remove this "me"
Open a Notepad and copy an dpaste the following, then save if as fixme.bat
on your Desktop then Double click it to execute it:
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Gpkcsp.dll
regsvr32 Slbcsp.dll
regsvr32 Mssip32.dll
regsvr32 Cryptdlg.dll
regsvr32 Initpki.dll
regsvr32 Sccbase.dll
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 mshtml.dll
regsvr32 Jscript.dll
netsh winsock reset
Download this WinsockFix and execute it:
http://www.nasstec.co.uk/downloads/winsockfix.exe
Reboot your machine and see if you can access the internet.
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm
http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx
Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
"Error message in Internet Explorer 7: Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431
reset Internet Explorer 7:
http://support.microsoft.com/kb/936213
How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211
How do you connect to the internet?
HTH,
nass
