HTTP ERROR 403

  • Thread starter Thread starter Derek
  • Start date Start date
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Derek

OS Windows XP Home SP2, IE 6, GriSoft AVG 7.1, ZoneAlarm Pro 6.1.737.000
When trying to access a download site
https://secure.element5.com/esales/*********** I get the error message

"HTTP ERROR 403 - Forbidden
Internet Explorer"

I have searched Google and the leads suggest a resolution for SERVERS but I
have a home computer connected directly to the ISP (ADSL).

I have noted other sites where I also get forbidden entry, where/what should
I change in my IE set-up

?Derek
 
Hi Derek :-)

Try the information here and see if it helps:

Error Message When You Attempt to Connect to a Secure Zone Web Page: The
Page Cannot Be Displayed
http://support.microsoft.com/default.aspx?scid=kb;en-us;310731
(For DNS, 403 - Forbidden, 404 - File not found, 500 - Internal server,
503 - Service unavailable errors too)

Check C:\Windows\System32\Drivers\etc for a file named HOSTS with no
extension. (Not Hosts.sam)
Make sure Windows is set to show hidden files and folders and is NOT set to
hide extensions for known file types. If HOSTS exists, rename it to
HOSTS.OLD
Reboot an try again.

Go to Start>Run>type in the following and press enter

ipconfig /flushdns

then clear your Temporary Internet Files, and re-boot.

also..

In Internet Explorer -
1. Tools > Internet Options > Advanced
2. Scroll down to the Security Settings.
3. Make sure that the two boxes are checked that say
"Enable SSL 2" or "Enable SSL 3".
Try your secure sites.

and..

HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
<http://support.microsoft.com/?kbid=813444>
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
<http://support.microsoft.com/?kbid=303807>

Go to Tools>Internet Options>Connections>LAN Settings>Advanced>
In the box labeled "Exceptions" type in "https://" (without the quotes!).
That should exclude proxy operations from nearly ALL secure sites.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Thank you Maurice & Jan for your assistance.
I have localised the problem to ZoneAlarm Pro. Although I had added
www.pctools.com to the Privacy> Site list, there was a Red X (Block) in the
Mobile Code column changing this to a Green Check Mark (Allow) resolved the
problem.
All's well that ends well.
Derek
 
Hi Derek :-)
Thank you Maurice & Jan for your assistance.
I have localised the problem to ZoneAlarm Pro. Although I had added
www.pctools.com to the Privacy> Site list, there was a Red X (Block) in
the Mobile Code column changing this to a Green Check Mark (Allow)
resolved the problem.
All's well that ends well.
Derek
Click to expand...

You're very welcome! I'm very glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Jan Il said:
Hi Maurice :-)

For some of Sandi's links, if you add archive in between the mvps.or/ and
/address like so, the will still work just fine.
http://inetexplorer.mvps.org/archive/answers2.htm#secure_sites


Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.


Sorry, looks as if I referred to pages that have moved. Here is the
current link to Sandi's IE pages
http://inetexplorer.mvps.org/ie.html
Click to expand...
Click to expand...
 
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