HTML Messages printing blank

  • Thread starter Thread starter cpearson
  • Start date Start date
C

cpearson

We have a user who tries to print HTML emails but only gets blank
pages. I've already re-added the printer and updated the PCL driver.
Other users can print HTML messages to this printer. Any ideas?
 
HTML messages are rendered and printed by Internet Explorer components, so
one of these articles might help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q272518
Only the Text at the Top of the Web Page Is Printed
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q271583
Blank Page Is Printed in Internet Explorer 5.5

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
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