HTM form email issue

[Guest]

I have to submit a form which is a HTM format which was included as an email
attachment in a request sent to me. When opened, it is a simple I/E page
displaying the form. It is supposed to email the reponse to an address
specified in the HTM form when the mandantory fields are filled out and
update/submit button is clicked. I know the form works but with my computer
running XP with Outlook Express, for some reason, instead of sending the
form, it opens an O/E compose e-mail window with my "from" address and "To"
address of the intended receipient and the correct subject but the body is
blank. If I click the send tab the email is received but with a blank body.
All other users of this form say it never opens an e-mail composition window.
I talked with M/S O/E people and never got any satisfaction for resolving
this problem. Can anyone help me?

 

[Robert Aldwinckle]

instead of sending the form, it opens an O/E compose e-mail window

with my "from" address and "To" address of the intended receipient
and the correct subject but the body is blank.

Test with the example mailto: link the MSDN gives.
E.g. copy it into your Address bar and press Enter.

mailto:[email protected]?subject=Feedback&body=The InetSDK Site Is Superlative

Ref:
<
http://msdn.microsoft.com/workshop/networking/predefined/mailto.asp?frame=true
Note: I dropped the trailing doublequote which seems superfluous
and confusing to me. Instead I would try changing it to an exclamation mark.
(!) <eg>

Does that mailto: work for you? If so there must be something specific
about the data that you are preparing.

Otherwise the problem is with OE not IE
(or your mailto association--see next).

All other users of this form say it never opens an e-mail composition window.

Compare their mailto: associations with yours?

FWIW here's mine:

ftype | find /i "mailto"

mailto="%ProgramFiles%\Outlook Express\msimn.exe" /mailurl:%1
</example>

So, even if you don't have a mailto association you could still test
the above MSDN example by Run... (e.g. press Win-R and enter

"%ProgramFiles%\Outlook Express\msimn.exe" /mailurl:mailto:[email protected]?subject=Feedback&body=The InetSDK Site Is
Superlative!

BTW I'm surprised that this time we didn't need to do our own special
character escaping (such as blanks into %20). I could see IE doing it
for us when we used the Address bar. Perhaps the parser is just
being forgiving because we are entering that data last. I'm pretty sure
though that just like any URL it shouldn't really have blanks in it or if blanks
are part of it that they should be properly escaped. E.g. in that case
a stricter parser could have terminated the "URL" with &body=The

I talked with M/S O/E people and never got any satisfaction for resolving
this problem. Can anyone help me?

http://www.microsoft.com/windows/ie...ress&mid=dd3a1c9f-100f-4507-944b-40392c048068

That is a different problem description than you are giving here.

<quote>
the form is supposed to be in plain text.
</quote>

That could simply be a problem with the user's default settings
for composing E-mail. For example, mine would be Rich Text (HTML).
Perhaps your user would just need to change his default composition
setting for E-mail to be Plain Text in order to see your text. Etc.

I think you may be further ahead continuing your discussion with
Jim and giving a better description of your symptoms there.


HTH

Robert Aldwinckle

 

[Guest]

Thanks for the effort in assisting me Robert. I've checked the "mailto" and
everything is fine in that respect. I have also tried the RICH TEXT and PLAIN
TEXT formats in a machine that doesn't have my issue and a "compose email"
window does not open. A window that indicates "another program is attempting
to send an email" pops up and when the "ok" reponse in that window is
selected the email is automatically sent. (ie ..no compose email window pops
up) It looks like a logic value in the flow chart in MSIE is not set
correctly and selects the "compose" window as opposed to the "attempting"
window. I'll keep trying to find an answer.
Thanks again

BTW both of my post questions are identical..I cut and pasted them to both
IE6 and OE6 boards

Regards,
Wayne

:

 

[Robert Aldwinckle]

Thanks for the effort in assisting me Robert. I've checked the "mailto" and
everything is fine in that respect. I have also tried the RICH TEXT and PLAIN
TEXT formats in a machine that doesn't have my issue and a "compose email"
window does not open. A window that indicates "another program is attempting
to send an email" pops up and when the "ok" reponse in that window is
selected the email is automatically sent. (ie ..no compose email window pops
up)

I agree with Jim. I doubt the mailto association is with OE.
(FWIW I would use RegMon to compare the two cases.)

It looks like a logic value in the flow chart in MSIE is not set
correctly and selects the "compose" window as opposed to the "attempting"
window.

AFAIK there is no such thing as the latter in OE.
It looks to me more like a security or privacy option
which would be designed to prevent automated
E-mails from being sent without allowing them
to be inspected before being sent.
RegMon would probably show you that too.

I'll keep trying to find an answer.
Thanks again

BTW both of my post questions are identical..I cut and pasted them to both
IE6 and OE6 boards

I was commenting on the reply you gave Jim.
I found both posts confusing and the additional
information given inconsistent with the original
rather than supplementary.

I'm really not sure how Jim interpreted the first post
but obviously it had a different meaning for him too.
That's why I am suggesting you give him "a better
description of your symptoms."


Good luck

Robert
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