C
Crooked River
I have two different HP printers connected to my PC, and I *love* both
of them. Now suddently, a year after installing the newer photo-
quality printer, when I reboot, a dialog box opens saying, "Insert the
HPProductAssistant disk and click OK." No matter how I respond, it
keeps asking for it. Eventually, after many attempts, it finally
closes. This happens every time I reboot.
Since this began after an "install updates" message during shutdown, I
assume some new update is asking for the disk. How can HP do this to
loyal customers? -- expect us to keep a disk handy for years, and
then suddenly demand it?
Is there some way to turn this off, without digging through my
basement and attic for an old installation disk?
Thanks.
of them. Now suddently, a year after installing the newer photo-
quality printer, when I reboot, a dialog box opens saying, "Insert the
HPProductAssistant disk and click OK." No matter how I respond, it
keeps asking for it. Eventually, after many attempts, it finally
closes. This happens every time I reboot.
Since this began after an "install updates" message during shutdown, I
assume some new update is asking for the disk. How can HP do this to
loyal customers? -- expect us to keep a disk handy for years, and
then suddenly demand it?
Is there some way to turn this off, without digging through my
basement and attic for an old installation disk?
Thanks.