HP2300 grubby prints..

  • Thread starter Thread starter Tim..
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T

Tim..

My HP has started to produce grubby output- looks like spare toner that is
coming off the rollers, as the marks are regular down the page getting
fainter as they go.. The marks are more noticable where the printer has
applied alot to toner to an area- for instance where text was in bold and
underlined etc.

Whats the best solution??

Its toner is 76% full and the printer has done a total of 58,198 copies.

(the 2300 is my first foray into laser printing!)

Tim..
 
Tim.. said:
My HP has started to produce grubby output- looks like spare toner that is
coming off the rollers, as the marks are regular down the page getting
fainter as they go.. The marks are more noticable where the printer has
applied alot to toner to an area- for instance where text was in bold and
underlined etc.

Whats the best solution??

Its toner is 76% full and the printer has done a total of 58,198 copies.

(the 2300 is my first foray into laser printing!)

Tim..
Click to expand...


Tim
Can you describe the defects more please.
Do they repeat down the page and if so exactly at what distance do they repeat.
Is there a vertical band that does not repeat. Finally is there a ghost, a
light copy of something that was printed further up the page?
Tony
MS MVP Printing/Imaging
 
Tony said:
Tim
Can you describe the defects more please.
Do they repeat down the page and if so exactly at what distance do they
repeat.
Is there a vertical band that does not repeat. Finally is there a ghost, a
light copy of something that was printed further up the page?
Tony
MS MVP Printing/Imaging
Click to expand...

They repeat down the page horizontally approx 1.5inches apart (there are 8
such repititions on an A4 sheet). There is no vertical line, and nor is
there text showing, though there might be if it was less smudgey.

Hope this helps?

Tim..
 
They repeat down the page horizontally approx 1.5inches apart (there are 8
such repititions on an A4 sheet). There is no vertical line, and nor is
there text showing, though there might be if it was less smudgey.

Hope this helps?

Tim..- Hide quoted text -

- Show quoted text -
Click to expand...

Are you using a recycled, refilled, or otherwise remanufactured toner
cartridge?

I've seen what you describe in recycled toner cartridges where the
photoreceptor drum was not replaced. It is difficult to determine how
many times the cartridge has been used previously, and sometimes a
worn-out photoreceptor drum will result in the described symptoms.

Also, have you run a cleaning cycle on the printer recently?
Sometimes toner particles accumulate on the fuser roller, also
resulting in stray toner marks on the output. See your user guide on
how to clean the fuser.

Phineas.
 
They repeat down the page horizontally approx 1.5inches apart (there are 8
such repititions on an A4 sheet). There is no vertical line, and nor is
there text showing, though there might be if it was less smudgey.

Hope this helps?

Tim..- Hide quoted text -

- Show quoted text -
Click to expand...

Are you using a recycled, refilled, or otherwise remanufactured toner
cartridge?

I've seen what you describe in recycled toner cartridges where the
photoreceptor drum was not replaced. It is difficult to determine how
many times the cartridge has been used previously, and sometimes a
worn-out photoreceptor drum will result in the described symptoms.

Also, have you run a cleaning cycle on the printer recently?
Sometimes toner particles accumulate on the fuser roller, also
resulting in stray toner marks on the output. See your user guide on
how to clean the fuser.

I bought the printer with the toner pretty much full so it may well had the
toner refilled...

Will look to see how to clean the fuser, but it would seem to be more likely
toner on the rollers perhaps...

Tim..
 
I have just discovered how to run a cleaning cycle, and the repititive
smudges have almost all gone now- will run another cycle and see how it
goes.

Thanks all.

Tim..
 
Tim.. said:
They repeat down the page horizontally approx 1.5inches apart (there are 8
such repititions on an A4 sheet). There is no vertical line, and nor is
there text showing, though there might be if it was less smudgey.

Hope this helps?

Tim..
Click to expand...

Tim
If the measurment is accurate, 1.5 inches (38mm) means the toner cartridge has
a problem, specifically the primary charging roller.
Do a half test as follows to be sure -
Place a sheet of paper in the multipurpose tray (tray 1). Print a page (the
internal configuration page will do) and just as the trailing edge of the paper
disappears into the printer lift the toner cover to stop the paper there. Now
remove the toner cartridge and examine the paper in the printer, if the marks
are there you need to replace the toner cartridge to fix your problem.
Tony
MS MVP Printing/Imaging
 
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