HP1120c printing

  • Thread starter Thread starter warren weber
  • Start date Start date
W

warren weber

Will print photos but will not print from word or excel programs. Also will
not print incoming E mail.. Paper goes through but comes out clear. Text
will print on some programs. Using Windows XP. Any ideas? TIA . Warren
 
warren weber said:
Will print photos but will not print from word or excel programs. Also will
not print incoming E mail.. Paper goes through but comes out clear. Text
will print on some programs. Using Windows XP. Any ideas? TIA . Warren
Click to expand...

It sounds like you have an empty black cartridge, which is not used for photo
printing. Try printing a diagnostic test page as shown at the following:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpd05291

If there is not black print in the self test page your black cartridge is
probably empty. It is also possible that your spittoon is full. If the black
cartridge is not empty check the following for instructions on cleaning the
spittoon: http://h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpa02019

Regards,
Bob Headrick, not speaking for my employer HP
 
Back
Top