A
Andrew Rossmann
I have an older Win2K computer with an OfficeJet 7310. A few weeks ago,
HP Update said there were updates available. One for HP Update itself,
and a few others I forget.
It first tried to update itself to what I assume is verison 5.2 (I don't
know what was on there before.) There appeared to be some errors when it
tried to uninstall the old version. But then when it tries to install
the new version, I get this:
Product: HP Update -- Error 1904.Module C:\Program Files\Hp\Common
\HPeDiag.dll failed to register. HRESULT -2147220473. Contact your
support personnel.
I've uninstalled (which causes Add/Remove to abrubtly terminate) and
reinstalled, all with the same problem. I have downloaded the latest
version from HP.
I have tried to manually register the file with regsvr32, and get 'Load
Procedure Not Found'. I wonder if the file is actually supported under
Win2K, although the download says it is.
This isn't a big deal, as it's an old computer mainly used as a backup,
but I would like to keep it up to date. Any ideas on what is going on?
Any ideas on trying to find an installer for an older version?
HP Update said there were updates available. One for HP Update itself,
and a few others I forget.
It first tried to update itself to what I assume is verison 5.2 (I don't
know what was on there before.) There appeared to be some errors when it
tried to uninstall the old version. But then when it tries to install
the new version, I get this:
Product: HP Update -- Error 1904.Module C:\Program Files\Hp\Common
\HPeDiag.dll failed to register. HRESULT -2147220473. Contact your
support personnel.
I've uninstalled (which causes Add/Remove to abrubtly terminate) and
reinstalled, all with the same problem. I have downloaded the latest
version from HP.
I have tried to manually register the file with regsvr32, and get 'Load
Procedure Not Found'. I wonder if the file is actually supported under
Win2K, although the download says it is.
This isn't a big deal, as it's an old computer mainly used as a backup,
but I would like to keep it up to date. Any ideas on what is going on?
Any ideas on trying to find an installer for an older version?