HP sold me a virus!

  • Thread starter Thread starter rayreeves
  • Start date Start date
R

rayreeves

I bought an HP 2110 All-In-One printer and found the software is running
three unsolicited background processes all the time. Eventually, they
started harassing me with anonymous error messages, which block the printer
queue.
That's fairly described as a virus, right?

The message is: "Unable to start HPZipm12 driver" and HP owns up to sending
this message. but after having me jump through endless hoops are unable to
fix it, and tell me my software is out of warranty.

Ray Reeves
 
I bought an HP 2110 All-In-One printer and found the software is running
three unsolicited background processes all the time. Eventually, they
started harassing me with anonymous error messages, which block the printer
queue.
That's fairly described as a virus, right?
Click to expand...

No... From the Virus-L FAQ:

A computer virus is a self-replicating program containing code that
explicitly copies itself and that can "infect" other programs by
modifying them or their environment such that a call to an infected
program implies a call to a possibly evolved copy of the virus.
The message is: "Unable to start HPZipm12 driver" and HP owns up to sending
this message. but after having me jump through endless hoops are unable to
fix it, and tell me my software is out of warranty.
Click to expand...

It sounds a bad install or a software conflict.
Cheers-

Jeff Setaro
jasetaro@SPAM_ME_NOT_mags.net
http://people.mags.net/jasetaro/
PGP Key IDs DH/DSS: 0x5D41429D RSA: 0x599D2A99 New RSA: 0xA19EBD34
 
From: "rayreeves" <[email protected]>

| I bought an HP 2110 All-In-One printer and found the software is running
| three unsolicited background processes all the time. Eventually, they
| started harassing me with anonymous error messages, which block the printer
| queue.
| That's fairly described as a virus, right?
|
| The message is: "Unable to start HPZipm12 driver" and HP owns up to sending
| this message. but after having me jump through endless hoops are unable to
| fix it, and tell me my software is out of warranty.
|
| Ray Reeves
|

I agree with Jeffrey.

I suggest removing the software.

Go to HP and downlaod the latest version.
 
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