N
Natalie
When I'm scanning documents in OmniPage Pro 14 with my HP Scanjet 8250
scanner, the scanner often stops mid-page and I either get an error
message saying "hpqscnvw has encountered a problem and needs to
close", "the HP device could not be initialized. An error has occurred
communicating with the device...", or the window on the scanner just
says "DMA Timeout". I have tried installing the latest drivers for
both OmniPage and the scanner, I have uninstalled and reinstalled both
programs and tried them without the last updates, I have looked at
both HP and Scansoft's websites for help, but although other people
seem to have the same problem, no one has posted a solution, and I
have looked at all possible changes in the settings but nothing works;
either on the first page or later in a stack of pages going through
the ADF, I get one of these messages. Any suggestions?
scanner, the scanner often stops mid-page and I either get an error
message saying "hpqscnvw has encountered a problem and needs to
close", "the HP device could not be initialized. An error has occurred
communicating with the device...", or the window on the scanner just
says "DMA Timeout". I have tried installing the latest drivers for
both OmniPage and the scanner, I have uninstalled and reinstalled both
programs and tried them without the last updates, I have looked at
both HP and Scansoft's websites for help, but although other people
seem to have the same problem, no one has posted a solution, and I
have looked at all possible changes in the settings but nothing works;
either on the first page or later in a stack of pages going through
the ADF, I get one of these messages. Any suggestions?