HP Scanjet 6300C

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

XP system cannot "find" subject device connected via USB.
Is scanner compatible with operating system? If so, how do
I properly install it? Thanks.
 
Robert, go to Control Panel>Add/Remove Programs and uninstall the Scanner
Software. Then go here and download
the latest software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=60104&cc=us&lc=en&dlc=en&os=228

Also, Disconnect the Scanner and Rt click on MyComputer>Select
Prop>Hardware>Device Manager>USB Controllers
and uninstall all of them. Restart
the Computer and let Win2K reinstall the USB controllers. Then reinstall
the Software and then finally reconnect the
hardware.
 
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