Solution Title: HP Scanner cannot initialize
asked by nbestwic on 06/25/2002 09:30AM PDT
Hi!
I have a problem with my HP Scanner, model C7670A. I hope you can
help.
My system is a Dell GX150, with 190 MB RAM, Windows NT 4.0, SP6, 10 GB
HD. Pentium 3, 1 GHz CPU,133 FSB. On-board sound and graphics.
The scanner is connected to the PC via an Adaptec 2940AU SCSI
controller card. It is detected in the SCSI BIOS and is also listed in the
SCSI Adapters applet in the control panel. The problem occurs when I launch
the HP Precision Scan Pro 3.02 software, where it reports an error, "Sorry,
scanner could not be initialized (Scanner not found)."
Also, connected to the SCSI card is a Yamaha CRW2100S CD Writer which
works fine. Under the Advanced Configuration Options, in the SCSI BIOS the
SCAM Plug and Play Support is disabled.
I had previously been using an Adaptec 2904 SCSI card but this is a
very cheap card and only works reliably with one device.
Apparently, this a known problem but there would appear to be no known
fix, just trial and error.
Looking forward to a reply.
Many thanks,
Nick Bestwick
London
prsnrs said:
VueScan 8.1.02, Win XP Pro, HP ScanJet 6200C. VueScan doesn't find the
scanner. What have I not done? My PC finds the hardware.
Thanks.
PRS
A similar problem here with mine HP6300C -
"Sorry, could not find required library.
Please reinstall scanning software."
HP doesn't care much ... but others demand
a $9.00 for an info...;-)
Jdr