HP Scanjet 5400c problems

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Dad

Has anyone been able to get their HP Scanjet 5400c to work? I can get the
thing to scan but an image onto the monitor but then when you outline what
you want to scan in the final scan it will not scan just that image and it
will not save it. Any help would be appreciated. Do you think it is the
scanner (driver) or the software that I am using? (paperport)?
 
Dad said:
Has anyone been able to get their HP Scanjet 5400c to work? I can get
the thing to scan but an image onto the monitor but then when you
outline what you want to scan in the final scan it will not scan just
that image and it will not save it. Any help would be appreciated. Do
you think it is the scanner (driver) or the software that I am using?
(paperport)?
Click to expand...


I have a Scanjet 5400C and its working fine. Mind you I did do and
update from Windows XP. I'm using the HP software, HP Precisionscan Pro
that came with the scanner. I'm on version 3.13 is is probably an update
I downloaded from HP.

Its producing scans OK
 
I have an HP ScanJet 5470c and it works fine with Vista x86 using the HP
XP drivers (3.13).
I have not had to, but have you tried running the scanning software in XP
compatibility mode?
 
And if none of the other suggestions works try and see if installing
Deskscan 2.9 software enables you to use it with the TWAIN connection.

This is on a scsi connected HP SJ5P, a real oldie. Are you using the
USB or parallel connection?

Deskscan 2.9 used to be recommended by TeamHP when people had problems
with Precisionscan.

I just tried scanning a smallish memo sheet and it not only did the
Preview scan but set it automatically to the size of the actual sheet
and then I did Final and it asked for a file name and saved it as that.
 
There is no Vista driver from HP nor any Vista software from HP for this
scanner. The only solution for your scanner in MS Vista is VueScan software.
There is a free demo available you can try but when you print or scan it
will have watermarks until you purchase a license:

http://www.hamrick.com/index.html

regards
Robert
 
This is a continuation of my last post. When I plugged the scanner in,
it saif that it automatically loaded the driver. However, I am not able
to even load the software, Precision Pro 3.1. Any ideas?

Thanks for your help!
Click to expand...

Everything you need to know is right there on the forum you posted
from: your software won't work.

The rest of us out here in the REAL Usenet world don't see those
posts.
 
This is a continuation of my last post. When I plugged the scanner in,
it saif that it automatically loaded the driver. However, I am not able
to even load the software, Precision Pro 3.1. Any ideas?

Thanks for your help!
Click to expand...

By the way... did you notice that the people you are trying to get
help from stopped posting FEBRUARY OF 2007?
 
Paul Montgomery said:
By the way... did you notice that the people you are trying to get
help from stopped posting FEBRUARY OF 2007?
Click to expand...

Does it really matter? Sadbum52 has indicated he too is having the same
problem as the OP. Granted he could have covered this very same topic in a
new thread, but would that get any real responses that much sooner?
 
Try using XP Compatibility mode for the all software installation. In the
exe file properties choose XP Compatible. Then run as admin.
 
Check the scanjet website for a Vista driver for this scanner. If there is
none, there is only a small chance that an XP driver will work. The other
software you mentioned is not necessary to use your scanner if you can get
the driver to load. Without a Vista driver, there isn't much likelihood that
it will work.

Look in control panel for scanners & cameras and see if it is there. If so,
that is likely all you need. Also check device manager for imaging devices,
and see if the driver is installed. If so, than most software that can
acquire an image can run the scanner. Good luck!
 
Check the scanjet website for a Vista driver for this scanner. If there is
none, there is only a small chance that an XP driver will work. The other
software you mentioned is not necessary to use your scanner if you can get
the driver to load. Without a Vista driver, there isn't much likelihood that
it will work.
Click to expand...

That worked for me with my scanner. I installed the XP Twain5 driver
and all is good.
 
Have you tried both installing the printers XP driver in running it in XP
compatibility mode?
 
Why would I want to do that, scince its not my PC/problem
Anyway other posts regarding this device say that doesnt work either
 
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