HP SCANJET 3300C and XP

  • Thread starter Thread starter John Cheever
  • Start date Start date
John Cheever said:
I have tried them yes, they don't work. HP are a bunch of monkeys.
Click to expand...

HP service is not what it use to be. But I doubt that they are monkeys.
(grin)

Did you clean out the old drivers before trying to install the new drivers
from HP?
First run the HP uninstall or remove from the Start menu or from the Control
Panel.

You will find parts of the scanner drivers in Device Manager, C:\Program
Files, C:\Windows, C:\Windows\Twain_32 and in the Registry.

Sometimes the TWAIN interface gets screwed up.
More difficult is replacing the four TWAIN interface files in C:\Windows.
They can be restored from the Windows XP installation CD. Look in XP help
for how. Search in help for "expand" without the quotes. It will be under
the heading Suggested Topics. Click Related Topics at the bottom for the
command method.

You can expand one file at a time, which means running expand four times.
The CAB file(s) are in \i386 in the root of the CD.

The four files in C:\WINDOWS are:
Twain.dll
TWAIN_32.DLL
TWUNK_16.EXE
TWUNK_32.EXE

There are other twain files you can delete and Windows will recreate them.
There may be one or more files named Twain00n.Mtx the n is a number 0-9.

C:\WINDOWS\TWAIN.LOG is a text file that will report errors in the TWAIN
interface.

A working TWAIN interface will have these three lines in TWAIN.LOG:
TWAIN_32.DLL - MESSAGE - CTwunk ::AppInitialize - Reset Log
TWAIN_32.DLL - MESSAGE - CTwunk ::OpenServer - Starting Thunker
TWUNK_16.EXE - MESSAGE - Twunk --WinMain - Posting Startup Complete To
Twain
 
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