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buzzwood4157
I am getting multicolor lines across my scanned photo images. Th
scanner is approx. 4 years old. I am using the original power adapte
and USB cord. I did try a new power outlet. I also have replaced th
USB cord and went to HP for an updated driver and imaging software
but the problem persists. The Lamp and everything mechanical seems t
be functioning properly. I have also moved the scanner away from th
computer, even though it has always worked fine in it's origina
location. Is the scanner just shot?? I really liked this scanner
Thanks in advance for any help
scanner is approx. 4 years old. I am using the original power adapte
and USB cord. I did try a new power outlet. I also have replaced th
USB cord and went to HP for an updated driver and imaging software
but the problem persists. The Lamp and everything mechanical seems t
be functioning properly. I have also moved the scanner away from th
computer, even though it has always worked fine in it's origina
location. Is the scanner just shot?? I really liked this scanner
Thanks in advance for any help