HP PSC1315V

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Everytime I attempt to print, it will print the first page and then freeze up
the whole system. I attempt to shut down w/ alt, ctrl, del, and nothing
happens, can't do anything until I do a hard shutdown and then restart the
system. The printer worked fine with Win98SE but after we upgraded and
reinstalled programming for printer is when this started. Microsoft has
looked into this and so has HP with no results or solutions. It is hooked up
with a usb cable. I do not know what port it is located on.

Please if anyone can help it will be greatly appreciated.

Texasmommy
 
Hubby forgot to unplug the printer when he upgraded, but since upgrade, I
have unplugged it from computer after removing the program from computer.
And reinstalled everything as it should have been done to begin with, but it
isn't working correctly. Microsoft and HP both had me remove everything
including entries into the registry regarding this printer, but it still
doesn't work properly. So far, the scanner and copier work, but when you
attempt to print, it will print maybe one or two pages then it will lock up
the whole system.

Texasmommy
 
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