L
Lena Fiszman
I recently had to take my PSC to be checked out by a technician because
there was moisture on the underside of the glass which leaves marks on
scanned images. The technician removed the moisture and said that it occurs
because glass seal is not 100%. Less than 2 months later and it has
happened again. I contacted Hewlett Packard and all they can say is that I
need to buy a new machine! They take no responsibility and say I should go
back to the vendor.
I have an extended warranty and if I attempt to take the machine apart - the
warranty will be voided.
Has anyone encountered this problem before and if so, how do you resolve it?
Many thanks,
L. Fiszman
there was moisture on the underside of the glass which leaves marks on
scanned images. The technician removed the moisture and said that it occurs
because glass seal is not 100%. Less than 2 months later and it has
happened again. I contacted Hewlett Packard and all they can say is that I
need to buy a new machine! They take no responsibility and say I should go
back to the vendor.
I have an extended warranty and if I attempt to take the machine apart - the
warranty will be voided.
Has anyone encountered this problem before and if so, how do you resolve it?
Many thanks,
L. Fiszman