HP PSC 1600 All-In-One scan/print problem

  • Thread starter Thread starter Andy I.
  • Start date Start date
A

Andy I.

Hi,

I have recently acquired a used HP PSC 1600 All-In One. The test print is
OK. Regular printing (without using the scanner) seems OK.
My first attempt at "Copy" resulted in a perfect b/w print except for a
solid black stripe running down the full length of the paper, 11" long X
9/16" wide. (28 cm X 14 mm).

I would greatly appreciate a solution to this problem.
Andy I. (WIN XP SP3; IE 7; OE 6)
 
Andy said:
Hi,

I have recently acquired a used HP PSC 1600 All-In One. The test print is
OK. Regular printing (without using the scanner) seems OK.
My first attempt at "Copy" resulted in a perfect b/w print except for a
solid black stripe running down the full length of the paper, 11" long X
9/16" wide. (28 cm X 14 mm).

I would greatly appreciate a solution to this problem.
Andy I. (WIN XP SP3; IE 7; OE 6)
Click to expand...

There's generally a reason that a *used* device is sold by the original
buyer. Often, that reason is because the device no longer works as well
as it did when it was new.

Or see:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
 
: Andy I. wrote:
: > Hi,
: >
: > I have recently acquired a used HP PSC 1600 All-In One. The test print
is
: > OK. Regular printing (without using the scanner) seems OK.
: > My first attempt at "Copy" resulted in a perfect b/w print except for a
: > solid black stripe running down the full length of the paper, 11" long X
: > 9/16" wide. (28 cm X 14 mm).
: >
: > I would greatly appreciate a solution to this problem.
: > Andy I. (WIN XP SP3; IE 7; OE 6)
: >
: >
:
: There's generally a reason that a *used* device is sold by the original
: buyer. Often, that reason is because the device no longer works as well
: as it did when it was new.
:
: Or see:
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
:
: --
: Lem
:
: Apollo 11 - 40 years ago:
: http://www.nasa.gov/mission_pages/apollo/40th/index.html

Thank you Lem. The link you provided seemed to portray the symptom I am
experiencing, but none of the suggested remedies worked for me. The final
check was an interesting idea, copying a *blank* sheet of paper. The result
for me was the same 14 mm - wide black stripe.........

The instructions were to copy that blank sheet in *black*. I've just had
the brilliant idea to try copy *color*! Result - the same *black* stripe!

Puzzled.
Andy I.
 
Andy said:
: Andy I. wrote:
: > Hi,
: >
: > I have recently acquired a used HP PSC 1600 All-In One. The test print
is
: > OK. Regular printing (without using the scanner) seems OK.
: > My first attempt at "Copy" resulted in a perfect b/w print except for a
: > solid black stripe running down the full length of the paper, 11" long X
: > 9/16" wide. (28 cm X 14 mm).
: >
: > I would greatly appreciate a solution to this problem.
: > Andy I. (WIN XP SP3; IE 7; OE 6)
: >
: >
:
: There's generally a reason that a *used* device is sold by the original
: buyer. Often, that reason is because the device no longer works as well
: as it did when it was new.
:
: Or see:
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
:
: --
: Lem
:
: Apollo 11 - 40 years ago:
: http://www.nasa.gov/mission_pages/apollo/40th/index.html

Thank you Lem. The link you provided seemed to portray the symptom I am
experiencing, but none of the suggested remedies worked for me. The final
check was an interesting idea, copying a *blank* sheet of paper. The result
for me was the same 14 mm - wide black stripe.........

The instructions were to copy that blank sheet in *black*. I've just had
the brilliant idea to try copy *color*! Result - the same *black* stripe!

Puzzled.
Andy I.
Click to expand...

Looks as if you're at "Solution three":

<Quote>
If the copy has vertical bands, lines, or streaks, there might be dust
inside the product, poor internal connections, or the product might be
damaged. See the next solution.
Solution three: Service the All-in-One
If you have completed all the steps listed above and are still
experiencing a problem, service the product.
</Quote>
 
: Andy I. wrote:
: > Hi,
: >
: > I have recently acquired a used HP PSC 1600 All-In One. The test print
is
: > OK. Regular printing (without using the scanner) seems OK.
: > My first attempt at "Copy" resulted in a perfect b/w print except for a
: > solid black stripe running down the full length of the paper, 11" long X
: > 9/16" wide. (28 cm X 14 mm).
: >
: > I would greatly appreciate a solution to this problem.
: > Andy I. (WIN XP SP3; IE 7; OE 6)
: >
: >
:
: There's generally a reason that a *used* device is sold by the original
: buyer. Often, that reason is because the device no longer works as well
: as it did when it was new.
:
: Or see:
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
:
: --
: Lem
:
: Apollo 11 - 40 years ago:
: http://www.nasa.gov/mission_pages/apollo/40th/index.html

Thank you Lem. The link you provided seemed to portray the symptom I am
experiencing, but none of the suggested remedies worked for me. The final
check was an interesting idea, copying a *blank* sheet of paper. The result
for me was the same 14 mm - wide black stripe.........

The instructions were to copy that blank sheet in *black*. I've just had
the brilliant idea to try copy *color*! Result - the same *black* stripe!

Puzzled.
Andy I.

*****

Hi Andy,

I had an HP All in One that had a similar problem. What I did to get rid of
it was to remove the cover and tighten the screws that mount the main board
to the metal frame. These screw points are common grounds that connect each
other through the frame. You might also try (with the plug removed)
reseating all the plugs that go to the boards.

Good Luck!

Larry
Australia
 
:
: :
: :: Andy I. wrote:
:: > Hi,
:: >
:: > I have recently acquired a used HP PSC 1600 All-In One. The test
print
: is
:: > OK. Regular printing (without using the scanner) seems OK.
:: > My first attempt at "Copy" resulted in a perfect b/w print except for a
:: > solid black stripe running down the full length of the paper, 11" long
X
:: > 9/16" wide. (28 cm X 14 mm).
:: >
:: > I would greatly appreciate a solution to this problem.
:: > Andy I. (WIN XP SP3; IE 7; OE 6)
:: >
:: >
::
:: There's generally a reason that a *used* device is sold by the original
:: buyer. Often, that reason is because the device no longer works as well
:: as it did when it was new.
::
:: Or see:
::
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
::
:: --
:: Lem
::
:: Apollo 11 - 40 years ago:
:: http://www.nasa.gov/mission_pages/apollo/40th/index.html
:
: Thank you Lem. The link you provided seemed to portray the symptom I am
: experiencing, but none of the suggested remedies worked for me. The final
: check was an interesting idea, copying a *blank* sheet of paper. The
result
: for me was the same 14 mm - wide black stripe.........
:
: The instructions were to copy that blank sheet in *black*. I've just had
: the brilliant idea to try copy *color*! Result - the same *black* stripe!
:
: Puzzled.
: Andy I.
:
: *****
:
: Hi Andy,
:
: I had an HP All in One that had a similar problem. What I did to get rid
of
: it was to remove the cover and tighten the screws that mount the main
board
: to the metal frame. These screw points are common grounds that connect
each
: other through the frame. You might also try (with the plug removed)
: reseating all the plugs that go to the boards.
:
: Good Luck!
:
: Larry
: Australia
:
:
Thanks Larry. I'll try that.

Andy I.

Hello again Larry. No joy there. I lifted the scanner cover and removed
four screws, but couldn't get any further. I don't see any metal anywhere
in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer,
which I'd hoped that this All-In-One would replace. The old printer does
have obvious metal parts.

Andy I.
 
:
: :
: :: Andy I. wrote:
:: > Hi,
:: >
:: > I have recently acquired a used HP PSC 1600 All-In One. The test
print
: is
:: > OK. Regular printing (without using the scanner) seems OK.
:: > My first attempt at "Copy" resulted in a perfect b/w print except for a
:: > solid black stripe running down the full length of the paper, 11" long
X
:: > 9/16" wide. (28 cm X 14 mm).
:: >
:: > I would greatly appreciate a solution to this problem.
:: > Andy I. (WIN XP SP3; IE 7; OE 6)
:: >
:: >
::
:: There's generally a reason that a *used* device is sold by the original
:: buyer. Often, that reason is because the device no longer works as well
:: as it did when it was new.
::
:: Or see:
::
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
::
:: --
:: Lem
::
:: Apollo 11 - 40 years ago:
:: http://www.nasa.gov/mission_pages/apollo/40th/index.html
:
: Thank you Lem. The link you provided seemed to portray the symptom I am
: experiencing, but none of the suggested remedies worked for me. The final
: check was an interesting idea, copying a *blank* sheet of paper. The
result
: for me was the same 14 mm - wide black stripe.........
:
: The instructions were to copy that blank sheet in *black*. I've just had
: the brilliant idea to try copy *color*! Result - the same *black* stripe!
:
: Puzzled.
: Andy I.
:
: *****
:
: Hi Andy,
:
: I had an HP All in One that had a similar problem. What I did to get rid
of
: it was to remove the cover and tighten the screws that mount the main
board
: to the metal frame. These screw points are common grounds that connect
each
: other through the frame. You might also try (with the plug removed)
: reseating all the plugs that go to the boards.
:
: Good Luck!
:
: Larry
: Australia
:
:
Thanks Larry. I'll try that.

Andy I.

Hello again Larry. No joy there. I lifted the scanner cover and removed
four screws, but couldn't get any further. I don't see any metal anywhere
in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer,
which I'd hoped that this All-In-One would replace. The old printer does
have obvious metal parts.

Andy I.
*****
Andy,

Mine was an 1170c from around 1999- 2000 era. The back came off and there
was 2 vertically mounted boards accessable after you removed a plate inside
the plastic cover. Looking at a photo on the net of the PSC1600, this looks
quite a bit more modern than the 1170c.

Try:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=390315&lang=en


Support page for that model printer:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&lang=en&product=390315

It doesn't look like you are alone with that problem.

Larry
 
N
:
: :
: ::
:: ::
:: ::: Andy I. wrote:
::: > Hi,
::: >
::: > I have recently acquired a used HP PSC 1600 All-In One. The test
: print
:: is
::: > OK. Regular printing (without using the scanner) seems OK.
::: > My first attempt at "Copy" resulted in a perfect b/w print except for
a
::: > solid black stripe running down the full length of the paper, 11" long
: X
::: > 9/16" wide. (28 cm X 14 mm).
::: >
::: > I would greatly appreciate a solution to this problem.
::: > Andy I. (WIN XP SP3; IE 7; OE 6)
::: >
::: >
:::
::: There's generally a reason that a *used* device is sold by the original
::: buyer. Often, that reason is because the device no longer works as well
::: as it did when it was new.
:::
::: Or see:
:::
::
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=434551&lang=en
:::
::: --
::: Lem
:::
::: Apollo 11 - 40 years ago:
::: http://www.nasa.gov/mission_pages/apollo/40th/index.html
::
:: Thank you Lem. The link you provided seemed to portray the symptom I am
:: experiencing, but none of the suggested remedies worked for me. The
final
:: check was an interesting idea, copying a *blank* sheet of paper. The
: result
:: for me was the same 14 mm - wide black stripe.........
::
:: The instructions were to copy that blank sheet in *black*. I've just had
:: the brilliant idea to try copy *color*! Result - the same *black*
stripe!
::
:: Puzzled.
:: Andy I.
::
:: *****
::
:: Hi Andy,
::
:: I had an HP All in One that had a similar problem. What I did to get rid
: of
:: it was to remove the cover and tighten the screws that mount the main
: board
:: to the metal frame. These screw points are common grounds that connect
: each
:: other through the frame. You might also try (with the plug removed)
:: reseating all the plugs that go to the boards.
::
:: Good Luck!
::
:: Larry
:: Australia
::
::
: Thanks Larry. I'll try that.
:
: Andy I.
:
: Hello again Larry. No joy there. I lifted the scanner cover and removed
: four screws, but couldn't get any further. I don't see any metal anywhere
: in this All-In-One. I have a worn out ten-year old HP DeskJet 882C
printer,
: which I'd hoped that this All-In-One would replace. The old printer does
: have obvious metal parts.
:
: Andy I.
: *****
: Andy,
:
: Mine was an 1170c from around 1999- 2000 era. The back came off and there
: was 2 vertically mounted boards accessable after you removed a plate
inside
: the plastic cover. Looking at a photo on the net of the PSC1600, this
looks
: quite a bit more modern than the 1170c.
:
: Try:
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&product=390315&lang=en
:
:
: Support page for that model printer:
:
http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=us&lang=en&product=390315
:
: It doesn't look like you are alone with that problem.
:
: Larry
:

Hi Larry,

Now she tells me!.................. My daughter gave me this used
All-In-One and now she tells me the scanner doesn't
work..................!**/!!?! "It's good
for printing", she says.........

What I'll do now is hook up my old Umax Astra 1220P scanner (which DOES
work) to the All-In-One. If I'd known I would have done this in the first
place. I won't be able to do the one-button "Copy", but what the ****!

Many thanks for your continued concern and the advice you provided.
Andy I.
 
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