HP psc 1317 all in one scanner

  • Thread starter Thread starter S S
  • Start date Start date
S

S S

My scanner will not scan a document giving an error message check
connections, which I have done, I have also switched it off pulled the
cables reconnected and re booted the PC. It will copy a document and print
from the PC ok.

Any thoughts on how to get it to scan again.

thanks

--
 
P.S. I should have mentioned that it did work and has done for the last
year with no problems, it has just recently stopped scanning.
 
S said:
P.S. I should have mentioned that it did work and has done for the last
year with no problems, it has just recently stopped scanning.
Click to expand...

Hi...

Just thoughts for whatever little they may be worth...

USB cable mis-treated during the move? Pulled too hard
removing it and damaging an end? Try another cable.

Also inserted carefully and nicely? Didn't bend a pin
putting it back? Try another port.

If the usb is a card as opposed to part of the motherboard,
did the card come partially unseated during the move?

Finally, if all of those check out, how about un-installing
the software and re-installing it.

Take care.

Ken
 
Ken Weitzel said:
Hi...

Just thoughts for whatever little they may be worth...

USB cable mis-treated during the move? Pulled too hard
removing it and damaging an end? Try another cable.

Also inserted carefully and nicely? Didn't bend a pin
putting it back? Try another port.

If the usb is a card as opposed to part of the motherboard,
did the card come partially unseated during the move?

Finally, if all of those check out, how about un-installing
the software and re-installing it.

Take care.

Ken
Click to expand...

Uninstall/Install worked and solved the problem,

thanks>
 
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