J
janmayen
I am trying to print double sided. All is fine right up until the
point of clicking on the Continue button to print the second side.
At this point, on about 50% of occasions (seemingly random, word
docs, adobe docs, online web pages, no discernable pattern), the
cursor has turned into the egg timer and the double-sided printing
option is not responding. The only way out of this is to completely
shut down both PC and printer, and restart, hoping the document has
been cleared - clearing it through the print manager has no effect.
I have been through this all with HP help desk, who could provide no
solution. The only thing I have found that works is completely
unloading the printer, and reloading the drivers, but this is a very
time consuming business and impractical on a regular basis.
The only clue I have as to why, is that the problem may occur after I
have switched the printer off. I'm not sure about this as I haven't
made a thorough investigation. The whole point is that my budget is
tight and I'm trying to save paper - with this problem I am using an
extra tree a week in getting half a document!
Any ideas what I can do to stop double-sided printing stalling like
this?
Further info:
XPPro laptop, fully updated
HP PSC 1350, fully updated
Many thanks
jm
point of clicking on the Continue button to print the second side.
At this point, on about 50% of occasions (seemingly random, word
docs, adobe docs, online web pages, no discernable pattern), the
cursor has turned into the egg timer and the double-sided printing
option is not responding. The only way out of this is to completely
shut down both PC and printer, and restart, hoping the document has
been cleared - clearing it through the print manager has no effect.
I have been through this all with HP help desk, who could provide no
solution. The only thing I have found that works is completely
unloading the printer, and reloading the drivers, but this is a very
time consuming business and impractical on a regular basis.
The only clue I have as to why, is that the problem may occur after I
have switched the printer off. I'm not sure about this as I haven't
made a thorough investigation. The whole point is that my budget is
tight and I'm trying to save paper - with this problem I am using an
extra tree a week in getting half a document!
Any ideas what I can do to stop double-sided printing stalling like
this?
Further info:
XPPro laptop, fully updated
HP PSC 1350, fully updated
Many thanks
jm