HP printers and the hardware wizard

  • Thread starter Thread starter mgallagher01
  • Start date Start date
M

mgallagher01

I just installed a new HP printer and it works fine
except that the hardware wizard keeps telling me that it
does not. I don't really care! All of the functions that
are needed work fine. How do I de-activate this darn
wizard. HP could not help with this and the new windows
downloads did not help either.
Mike
 
The usual reason for this bad behaviour is that the wizard did not run
to completion for one reason or another when the printer was first
installed.

Remove the printer driver using the facilities of Control Panel
Printers and faxes.

Highlight the printer in the list. Select Delete this printer from
the left pane.

Do to Control Panel and remove programs and delete any software
directly related to the printer.

Restart the computer. Most printers will be detected and the driver
installed. Follow on-screen prompts. If not, disconnect the printer from
the computer. If connected by parallel port, power off the printer,shut
down the computer and turn it off before disconnecting the cable. Go to
HP's web site, download the latest drivers for the printer and install
in accordance with the instructions. Do not reconnect the printer until
told to do so by the instructions.

Let us know.

Tom
MSMVP-DTS


in message :I just installed a new HP printer and it works fine
: except that the hardware wizard keeps telling me that it
: does not. I don't really care! All of the functions that
: are needed work fine. How do I de-activate this darn
: wizard. HP could not help with this and the new windows
: downloads did not help either.
: Mike
 
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