HP PRINTER STOPPED PRINTING

[Guest]

MY HP PRINTER, SCANNER WAS WORKING FINE, THEN JUST QUIT, IT STILL COPIES AND
SCANS, I TRIED ALL THE PROBLEM SOLVING SOLUTIONS BUT NOTHIG HELPED. WHATS
WRONG ?

 

[Cari \(MS-MVP\)]

Please turn off your Caps Lock key, it's considered shouting and is rude.

First thing to try is a standard uninstall and reinstall of the unit.
http://www.coribright.com/windows/Article_One.htm

Check the ink cartridges have enough ink in them.

 

[Chuck]

Since the unit still copies and scans, it would seem that the problem is in
communicating with the PC, or a software problem.
Most of the HP units have a test module that will verify communication, and
what the unit reports for status.
For some models, this is available as an online module for use as a
troublshooting aid.
Poking around the HP website may be of some use.

I'd start by running a virus/malware check.