HP Photosmart 2570

  • Thread starter Thread starter Otto Sykora
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Otto Sykora

I have bought this new combined printer scanner recently. It was the
chaepest photprinter with the possibility to use it also via LAN.

However, I am not able to set it up for any useful operation on my w2k
system. The software does install somehow, it is lot of rubbish being
dumped to my HD, but when it comes to connection with the USB cable,
the connection fails.

Tested the installation on w98se, there it did work, so it is not the
printer or cable.

When I wach theinstallation, it seems to me, that w2k installs rather
own drivers from its inf folder then accepting one of those made by
HP.

Does anybody have experience here?

When I check al in the hardware manager, all parts seem to be
installed and it says they work OK. Some functions of the printer can
be done, but to print a testpage fails, saying there is no two way
communication.

any hints?
 
Otto said:
I have bought this new combined printer scanner recently. It was the
chaepest photprinter with the possibility to use it also via LAN.

However, I am not able to set it up for any useful operation on my w2k
system. The software does install somehow, it is lot of rubbish being
dumped to my HD, but when it comes to connection with the USB cable,
the connection fails.

Tested the installation on w98se, there it did work, so it is not the
printer or cable.

When I wach theinstallation, it seems to me, that w2k installs rather
own drivers from its inf folder then accepting one of those made by
HP.

Does anybody have experience here?

When I check al in the hardware manager, all parts seem to be
installed and it says they work OK. Some functions of the printer can
be done, but to print a testpage fails, saying there is no two way
communication.

any hints?

Since you bought the printer for its built-in Ethernet, why not try
installing it that way instead of over USB? To do this, delete the
icon in the printers folder, rerun the Setup and select the 'Add a
device' option.

Two-way communication depends on the HP Digital Imaging Monitor (will
have an icon in the Task Bar) so be sure you haven't disabled it from
running on Startup.
 
Since you bought the printer for its built-in Ethernet, why not try
installing it that way instead of over USB?<

Yes , now I have borrowed a hub and couple of net cables and attempted
to install the device that way.
The LAN connection did work immediately, the unit got its IP etc. In
my computer it was registered in the arp log correctly.
However when attempting to see the webserver page, nothing was there.

I have deinstalled all the previously installed software from HP, had
to clean lot of them by manual deinstallation since the uninstall
script does not work correctly, more then half of the software can not
be deinstalled. By simple windows unistall process.

Then installed the software from the CD. All seemed to work, the
connection marked as 'green', at the end telling me all works well.

The printer was set up in under printers, but printing a testpage did
not work. The 'solution center' from HP was here, but had no
functions, saying no HP device detected.

In hardwaremanager, all parts seemed to be installed and working
correctly, but no printing, no communication beyond ping etc was
possible.

Checked on HP website, downloaded something called minimum software
needed (abt 107mb) and after deinstalling all previous, installed this
under LAN connection to the printer.
This software has no fancy functionality, no picture tuning (do not
need that anyway) but it provides me with correct printing like any
other printer, the scan is possible, thought the drivers setting are
just very strange and if a memmory card is inserted into the 2570, it
is displayed as a mapped drive.

My conclusion: all the drivers on the original CD are only for XP, w2k
will not accept them and use own drivers which do not work correctly.
For w98, separate folders are on the CD, very special drivers will be
installed in addition to the inf files, so all works from there. For
w2k, only the special collection from the HP website will work,
probably the problem is on the devices driver itself, not just the
basic communication.

thanks for the advise anyway, it runns now with LAN cabe, so will not
try anmore with USB, two nights spent with this printer now, getting
tired of all that.
 
it looks like there should be warning given on the box of all those
printers:

HP Officejet 4200, 5500, 5600, 6200, 7200, 7300, and 7400 series
HP PSC 1110, 1200, 1300, 1350, 1400, 1500, 1600, 2175, 2300, 2350,
2400, and 2500 series
HP Photosmart All-in-One 2570, 2600, 2700, 3110, 3210, and 3310 series



when I look at the website of HP:
http://h10025.www1.hp.com/ewfrf/wc/...c=us&lang=en&dlc=en&product=441240&rule=24832

there you will see that the CD supplied with the product is completely
corrupt and will probabaly destroy the windows installation without a
way to rapair it otherwise then reinstall windows completely.

I just wonder, how a general user should go about recreating numeric
keys in the registry by hand etc.
 
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