HP Officejet thinks ink is empty

  • Thread starter Thread starter Doug Kanter
  • Start date Start date
D

Doug Kanter

I've got an Officejet 300, probably 8 years old, if I recall. Lately, it's
deciding that the ink cartridge (#51626, now known simply as "26") is empty.
In fact, the cartridges are FAR from empty. The last couple of times, the
machine's only gone through about 100 sheets of paper before making its
announcement. Those sheets were not especially heavy in terms of black
area - just business letters. When new, I used to go through 1500 sheets or
so on one cartridge.

It may be time for a new printer, but are there any relatively easy things I
can check first?
 
Doug Kanter said:
I've got an Officejet 300, probably 8 years old, if I recall. Lately, it's
deciding that the ink cartridge (#51626, now known simply as "26") is empty.
In fact, the cartridges are FAR from empty. The last couple of times, the
machine's only gone through about 100 sheets of paper before making its
announcement. Those sheets were not especially heavy in terms of black
area - just business letters. When new, I used to go through 1500 sheets or
so on one cartridge.

It may be time for a new printer, but are there any relatively easy things I
can check first?
Click to expand...

You should be able to reset the cartridge monitor manually. I have an
OfficeJet 4215 and found this link useful:

http://www.alotofthings.com/supportforrefillers/resettingthehpid56alternate.html
 
Doug Kanter said:
I've got an Officejet 300, probably 8 years old, if I recall. Lately, it's
deciding that the ink cartridge (#51626, now known simply as "26") is empty.
In fact, the cartridges are FAR from empty. The last couple of times, the
machine's only gone through about 100 sheets of paper before making its
announcement. Those sheets were not especially heavy in terms of black
area - just business letters. When new, I used to go through 1500 sheets or
so on one cartridge.
Click to expand...

This machine uses a totally different out of ink detection than is used with
the #56 cartridge, so you can save the virtual boor as that method will not
work. The #26 cartridge and printer measure printhead temperature to determine
an out of ink condition. It is possible that the printer is not making proper
contact with the cartridge contacts, preventing the temperature monitor from
operating and resulting in the printer thinking the cartridge is empty. I
would start by cleaning the cartridge and printer contacts as shown at:
http://h10025.www1.hp.com/ewfrf/wc/...&product=61020&dlc=en&docname=bpu02180#N1005E

Regards,
Bob Headrick, not speaking for my employer HP
 
Bob Headrick said:
This machine uses a totally different out of ink detection than is used with
the #56 cartridge, so you can save the virtual boor as that method will not
work. The #26 cartridge and printer measure printhead temperature to determine
an out of ink condition. It is possible that the printer is not making proper
contact with the cartridge contacts, preventing the temperature monitor from
operating and resulting in the printer thinking the cartridge is empty. I
would start by cleaning the cartridge and printer contacts as shown at:
http://h10025.www1.hp.com/ewfrf/wc/...&product=61020&dlc=en&docname=bpu02180#N1005E

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...

"virtual boor"????? I've saved the link and will investigate over the
weekend, but please translate "virtual boor" into layman's terms.
 
"virtual boor"????? I've saved the link and will investigate over the
weekend, but please translate "virtual boor" into layman's terms.
Click to expand...

Oops, that was some typo of "virtual beer" that somehow went awry. I am
sometimes too fast in hitting the change button in spell check.

- Bob Headrick
 
Bob Headrick said:
This machine uses a totally different out of ink detection than is used with
the #56 cartridge, so you can save the virtual boor as that method will not
work. The #26 cartridge and printer measure printhead temperature to determine
an out of ink condition. It is possible that the printer is not making proper
contact with the cartridge contacts, preventing the temperature monitor from
operating and resulting in the printer thinking the cartridge is empty. I
would start by cleaning the cartridge and printer contacts as shown at:
http://h10025.www1.hp.com/ewfrf/wc/...&product=61020&dlc=en&docname=bpu02180#N1005E

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...

Ok, well, I'll see your "hold the virtual boor" and raise you this :


" On some HP printers including the HP 700 Series of and many 800 series
printers 3 years or older you can also reset the ID system by the following
method.
Remove both black and color cartridges from your printer.
Turn your printer and an off 5 times. In between the on and off allow twenty
seconds for the machine to power down completely. When turning printer on
allow to go through normal start up so that it realizes there are no
cartridges.
Some HP printers retain the ID of the last 5 cartridges used (black and
color). When the printer cartridges are not present it removes the ID from
current list. After 5 times it has removed all of the IDs and therefore
believes the cartridges are now new. "

Hehe.

Ron
 
Ron said:
" On some HP printers including the HP 700 Series of and many 800 series
printers 3 years or older you can also reset the ID system by the following
method.
Click to expand...
[snip]

The only problem with this is that none of the HP Deskjet 700 series or 800
series printers had any form of low on ink indicators, they did not store any
cartridge ID's and the suggested method will do nothing but use up some extra
ink, as every time a new cartrdige is installed the printer will go through
some extra servicing.

The Deskjet 900 series was the first of the HP Deskjet's to have alow on ink
indicator. None of the Deskjet's will stop printing simply because the
cartridge appears empty, so there would be very little reason to bother
resetting the ink level indicators. I do not know of any of the Deskjets that
store five cartrdige ID's. Most store the current cartrdige (black, color and
photo if applicable) as well as the previous cartrdige for a total of two of
each. SOme of the single cartrdige Photosmart pritners may store three
cartrdige ID's. See:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpd07521#N100D5
for information.

The All-in-one's with Fax functionality have a somewhat different system. The
printer low on ink indicators are designed to give the user an advance warning
they they are running low on ink so that they can have a replacement cartrdige
on hand when the cartrdige actaully runs out. For a fax operating in standalone
mode it is important that the printer does not continue printing with an empty
cartrdige since an incoming fax could be lost without a record. The faxes
typically use a different method to detect out of ink, which does not involve
the cartrdige ID.

Regards,
Bob Headrick, not speaking for my employer HP
 
Bob Headrick said:
[snip]
" On some HP printers including the HP 700 Series of and many 800 series
printers 3 years or older you can also reset the ID system by the following
method.
Click to expand...
[snip]

The only problem with this is that none of the HP Deskjet 700 series or 800
series printers had any form of low on ink indicators, they did not store any
cartridge ID's and the suggested method will do nothing but use up some extra
ink, as every time a new cartrdige is installed the printer will go through
some extra servicing.

The Deskjet 900 series was the first of the HP Deskjet's to have alow on ink
indicator. None of the Deskjet's will stop printing simply because the
cartridge appears empty, so there would be very little reason to bother
resetting the ink level indicators. I do not know of any of the Deskjets that
store five cartrdige ID's. Most store the current cartrdige (black, color and
photo if applicable) as well as the previous cartrdige for a total of two of
each. SOme of the single cartrdige Photosmart pritners may store three
cartrdige ID's. See:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpd07521#N100D5
for information.

The All-in-one's with Fax functionality have a somewhat different system. The
printer low on ink indicators are designed to give the user an advance warning
they they are running low on ink so that they can have a replacement cartrdige
on hand when the cartrdige actaully runs out. For a fax operating in standalone
mode it is important that the printer does not continue printing with an empty
cartrdige since an incoming fax could be lost without a record. The faxes
typically use a different method to detect out of ink, which does not involve
the cartrdige ID.

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...

In fact, mine gives no warning whatsoever of low ink ahead of time. It just
refuses to print. But, we're talking about a pretty old model here.
 
Do you folks know how it is done with the #11 and #10?
Is the ink in a #10 compatible with that of a #11?
It's just that I had a HP 2000 which used #10 I replaced it with a CP1700D
which uses #11 colors I still have mess of #10 inks, can I refill my #11
with ink from the #10? any idea how to reset the refilled #11 if it
possible?

Lee.
Doug Kanter said:
Bob Headrick said:
[snip]
" On some HP printers including the HP 700 Series of and many 800
series
printers 3 years or older you can also reset the ID system by the following
method.
Click to expand...
[snip]

The only problem with this is that none of the HP Deskjet 700 series or 800
series printers had any form of low on ink indicators, they did not store any
cartridge ID's and the suggested method will do nothing but use up some extra
ink, as every time a new cartrdige is installed the printer will go through
some extra servicing.

The Deskjet 900 series was the first of the HP Deskjet's to have alow on ink
indicator. None of the Deskjet's will stop printing simply because the
cartridge appears empty, so there would be very little reason to bother
resetting the ink level indicators. I do not know of any of the Deskjets that
store five cartrdige ID's. Most store the current cartrdige (black,
color and
photo if applicable) as well as the previous cartrdige for a total of two of
each. SOme of the single cartrdige Photosmart pritners may store three
cartrdige ID's. See:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpd07521#N100D5
for information.

The All-in-one's with Fax functionality have a somewhat different system. The
printer low on ink indicators are designed to give the user an advance warning
they they are running low on ink so that they can have a replacement cartrdige
on hand when the cartrdige actaully runs out. For a fax operating in standalone
mode it is important that the printer does not continue printing with an empty
cartrdige since an incoming fax could be lost without a record. The
faxes
typically use a different method to detect out of ink, which does not involve
the cartrdige ID.

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...

In fact, mine gives no warning whatsoever of low ink ahead of time. It
just
refuses to print. But, we're talking about a pretty old model here.
Click to expand...
 
Back
Top