HP M2727

  • Thread starter Thread starter SilvrT
  • Start date Start date
S

SilvrT

I recently purchased the above multi-function printer. Installed all
the software that came with it. Since then, whenever I log back onto
my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back
to before installing the software and all is fine. I called HP support
about this and they say that I have to uninstall dot NET framework 2.0
and only have 1.1 installed. This sounds ridiculous... has anyone ever
heard of this before? According to HP, if I have to have dot NET 2.0,
then I should return my printer or uninstall all the software and set
it up as a printer only using only the printer driver. Great...so I
lose all the functionality that attracted me to purchasing it.

Looking for comments / fixes / advice of some sort here...thanks.
 
I suggest you try the following newsgroup
microsoft.public.windowsxp.print_fax
There are some very helpful folk there who may be able to assist.
Good luck
Tony
MS MVP Printing/Imaging

Thank you Tony, I will do that.
 
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