HP LJ1000

  • Thread starter Thread starter Rex's Mom
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Rex's Mom

Recently, my printer has started printing a 'smudge' up the
middle. It is faint, but is unacceptable for professional
use documents.

Have tried a cleaning swab, but no go. Not an ink issue as it
prints just fine except for the 'smudge'.

Any suggestions?

TIA
 
Rex's Mom said:
Recently, my printer has started printing a 'smudge' up the
middle. It is faint, but is unacceptable for professional
use documents.

Have tried a cleaning swab, but no go. Not an ink issue as it
prints just fine except for the 'smudge'.

Any suggestions?

TIA
Click to expand...

If the smudge is the entire length of the paper then it is one of two things.
Either a failing toner cartridge or a failing fuser. The cartridge is most
likely (and preferable in terms of cost to repair).
If the smudge is not continuous but is a repetitive mark, measure the distance
between the marks (from the start of one mark to the start of the next mark) as
accurately as you can and post the answer here, from that information I can
advise what is causing the problem.
Tony
 
Tony said:
If the smudge is the entire length of the paper then it is one of two things.
Either a failing toner cartridge or a failing fuser. The cartridge is most
likely (and preferable in terms of cost to repair).
If the smudge is not continuous but is a repetitive mark, measure the distance
between the marks (from the start of one mark to the start of the next mark) as
accurately as you can and post the answer here, from that information I can
advise what is causing the problem.
Tony
Click to expand...

It is more of a repetitive mark roughly 1 1/2 inches from
start to start. However...there is a little bit of smudging
in between. Also...one can discern letters in the blank area
of the page as if they had been left behind on the roller
(roller being the closest term I can come up with). Those
letters are probably also in the print area, but they are
difficult to distinguish among the regular print.

Awaiting your response and advise.
 
Rex's Mom said:
It is more of a repetitive mark roughly 1 1/2 inches from
start to start. However...there is a little bit of smudging
in between. Also...one can discern letters in the blank area
of the page as if they had been left behind on the roller
(roller being the closest term I can come up with). Those
letters are probably also in the print area, but they are
difficult to distinguish among the regular print.

Awaiting your response and advise.
Click to expand...

1.5" is the toner cartridge, the letters you see are ghosts, they will be a
repeat of something printed on the page about 1.5" above them but at a lower
density they are almost always caused by a defective cartridge..
Changing the cartridge is the solution. If you think the cartridge should not
be empty of toner yet then ask the supplier to check it in case it has failed
prematurely.
Tony
 
Tony said:
1.5" is the toner cartridge, the letters you see are ghosts, they will be a
repeat of something printed on the page about 1.5" above them but at a lower
density they are almost always caused by a defective cartridge..
Changing the cartridge is the solution. If you think the cartridge should not
be empty of toner yet then ask the supplier to check it in case it has failed
prematurely.
Tony
Click to expand...

Thank you for that info. And also, accept my apology for
appearing to not read/reply to your responses in as timely a
manner as you are responding. I thought those letters would
be ghosts.

As to the cartridge failing prematurely, the cartridge is
the original which came with the printer. It was purchased
more than 2 years ago and was a 'low-output' cartridge.

Guess I'll just bite the bullet and get a new cartridge.

Want to ask another question, though. At the stores, e.g.
Staples etc. as well as on the web, I have seen refurbished,
compatible, oem and manufacturers original. What is your
advise about which to buy? Do not want to be 'penny-wise and
pound-foolish', but I also do not want to spend more than is
necessary.

Thanks again.
 
Rex's said:
As to the cartridge failing prematurely, the cartridge is the original
which came with the printer. It was purchased more than 2 years ago and
was a 'low-output' cartridge.

Guess I'll just bite the bullet and get a new cartridge.

Want to ask another question, though. At the stores, e.g. Staples etc.
as well as on the web, I have seen refurbished, compatible, oem and
manufacturers original. What is your advise about which to buy? Do not
want to be 'penny-wise and pound-foolish', but I also do not want to
spend more than is necessary.
Click to expand...

It might be worth reading your manual, some HP laser cartridges have
some sort of lifetime warranty - a bit like 3M used to do (still does?)
with floppy disks.

I recently got a replacement cartridge for the IIIP for about $10 off
ebay. The previous one was a remanufactured which had been in there for
about six years and hadn't been used for two and a half.
 
It might be worth reading your manual, some HP laser cartridges have
some sort of lifetime warranty - a bit like 3M used to do (still does?)
with floppy disks.

I recently got a replacement cartridge for the IIIP for about $10 off
ebay. The previous one was a remanufactured which had been in there for
about six years and hadn't been used for two and a half.
Click to expand...
Warranty? nope, couldn't find anything about that. Thanks.
 
In message said:
Warranty? nope, couldn't find anything about that. Thanks.
Click to expand...

It might apply, this is from a piece of paper in the box with the
cartridge for the IIP/IIIP (Part 92275A):

<begin quote>

Dear Customer:
This toner cartridge is warranted to be free from defects in materials
and workmanship during its useful lifetime.
....

<end quote>

You can go here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Product.jsp?lang=en&cc=u
s&taskId=101&prodClassId=10002&contentType=WarrantyBridge&docIndexId=1796
26&prodTypeId=12771&prodCatId=82638&prodSubCatId=14759

and look up the warranty details for yours. A quick ebay suggests a
compatible one is obtainable for about $40 which doesn't seem too bad.
 
Rex's Mom said:
Thank you for that info. And also, accept my apology for
appearing to not read/reply to your responses in as timely a
manner as you are responding. I thought those letters would
be ghosts.

As to the cartridge failing prematurely, the cartridge is
the original which came with the printer. It was purchased
more than 2 years ago and was a 'low-output' cartridge.

Guess I'll just bite the bullet and get a new cartridge.

Want to ask another question, though. At the stores, e.g.
Staples etc. as well as on the web, I have seen refurbished,
compatible, oem and manufacturers original. What is your
advise about which to buy? Do not want to be 'penny-wise and
pound-foolish', but I also do not want to spend more than is
necessary.

Thanks again.
Click to expand...
Compatible toner cartridges are every bi tas good as OEM, they are built for
the printer from scratch.
Remanufactured toner cartridges are usually cheaper than compatibles and are
very good but some components in the cartrdige may not have been replaced since
they last for more than one fill. As a guide only buy remanufactured carts that
come with a warranty from a reputable supplier, there are heaps of them.
Tony
 
Tony said:
Compatible toner cartridges are every bi tas good as OEM, they are built for
the printer from scratch.
Remanufactured toner cartridges are usually cheaper than compatibles and are
very good but some components in the cartrdige may not have been replaced since
they last for more than one fill. As a guide only buy remanufactured carts that
come with a warranty from a reputable supplier, there are heaps of them.
Tony
Click to expand...
Excellent, concise and informative response. Thank you.

Am now off to a store because I need that cart sooner rather
than later. However...for future reference (My Lexmark
all-in-one appears to need new carts), do you have any
specific recommendations of a reputable supplier?

As an aside, a problem, IMHO, with newsgroups is that it
takes a while to determine who knows what they are talking
about and who is just talking (or worse yet, ranting). From
now on, when I see a reply from you, I shall consider it
worth reading and following. Thanks again.
 
Rex's Mom said:
Excellent, concise and informative response. Thank you.

Am now off to a store because I need that cart sooner rather
than later. However...for future reference (My Lexmark
all-in-one appears to need new carts), do you have any
specific recommendations of a reputable supplier?
Click to expand...
The problem with Lexmark inkjets (or at least one of the problems) is that
there are so far as I'm aware no compatible cartridges made for patent reasons.
So you can only buy refiilled cartridges, refill your own or buy original
Lexmark (very expensive). Not sure where you are located but you should be OK
if you buy refilled cartridges from a reputable chain, they should honour their
warranty
Tony
As an aside, a problem, IMHO, with newsgroups is that it
takes a while to determine who knows what they are talking
about and who is just talking (or worse yet, ranting). From
now on, when I see a reply from you, I shall consider it
worth reading and following. Thanks again.
Click to expand...
You are very kind but in fact the vast majority of contributors here know their
stuff, just a very small handful of vociferous non-contributors give the ng a
bad name on occasion.
Tony
 
Tony said:
The problem with Lexmark inkjets (or at least one of the problems) is that
there are so far as I'm aware no compatible cartridges made for patent reasons.
So you can only buy refiilled cartridges, refill your own or buy original
Lexmark (very expensive). Not sure where you are located
Click to expand...

in New York State about 90 miles north of New York City.
but you should be OK
if you buy refilled cartridges from a reputable chain, they should honour their
warranty
Tony
Click to expand...

Update - went to Office Max and bought one of their
remanufactured toners for the LJ; saved a bit of $$, but
still expensive.

I think I saw Lexmark reman. which I guess are the same
thing as refilled? carts at the store.

BTW, talk about confusing...the OfficeMax box says
'remanufactured' and then in another place 'compatible with'.

When I queried about recommendations, i was thinking more
about online sites rather than bricks & mortar.

Bottom Line, though, it is now printing without smudging - yay.
You are very kind but in fact the vast majority of contributors here know their
stuff, just a very small handful of vociferous non-contributors give the ng a
bad name on occasion.
Tony
Click to expand...

point taken.
 
1) Make sure the paper you are using is relatively flat. Make sure the
paper tray doesn't have the paper too tight causing it to peak or dip in
the middle).

Could also be a bad cartridge, with a deformed wiper bade.

Although some people don't believe it, one potential cause of this
problem is an overheated cartridge. There are other causes, like wear
in the cartridge, or a badly rebuilt model.

Lastly, I am assuming the image is coming out of the printer uniformly
fused to the paper, no very overly heated area, causing browning etc) no
area with the toner powder not melted.
 
The drum has a "scraper" that removes excess toner. If this part gets
warped, mispositioned, or worn it may not do so correctly in some areas,
and then the drum has toner left on it that gets transferred to the
paper as repeated text or whatever was last printed.

You can have the cartridge replaced or have the cartridge rebuilt.

Art
 
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