HP LightScribe writer not working in Vista Home Premium

  • Thread starter Thread starter Kevin Potts
  • Start date Start date
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Kevin Potts

I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.
 
Kevin Potts said:
I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.
Click to expand...
 
I had the same problem. MS was no help. Doing a Google search I found out in
vista for optical drives you need to change the jumpers to either Master or
Slave. Cable select does not work. I found this out after making 10 coasters.
 
I had the same issue, I just recently purchased a new DVD writer and it
came with Nero 6.6 you need to upgrade to version 7.0 , I was able to
upgrade for $55 I had to upgrade thru my laptop then burn a copy and install
it on my Vista desktop.
 
Did you set it to master or slave? I tried switching it to master, and now
it won't even recognize that a blank disk is in the drive, it says the drive
is empty. Should it be set to slave?
Thanks
 
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and it
was working fine and then all of a sudden I turned computer on and was going
to burn a disc and now neither drive is working and in device manager it says
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)" and I have done all I know to do to fix the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON
 
Try the procedures on this website..

http://support.microsoft.com/kb/320553

Procedure one worked for me..


[email protected] said:
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and
it
was working fine and then all of a sudden I turned computer on and was
going
to burn a disc and now neither drive is working and in device manager it
says
"Windows cannot load the device driver for this hardware. The driver may
be
corrupted or missing. (Code 39)" and I have done all I know to do to fix
the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one
week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON
Click to expand...

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/
 
I had the same problem (error 39) - DVD writer working fine yesterday at
shutdown, this morning error and driver not loading. Used HP's chat line and
the procedure the tech gave me was essentially the same you reference in the
kb/320553 article. After restart, the DVD writer was working again.
 
Kishor M Jadhav said:
I have an HP m7660in Media Center PC Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H30L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.
Click to expand...
 
Kishor,

I have that same computer and burner (HP) and I just checked again and it
still does do Lightscribe with the supplied Creator Basic. So, it probably
is not the drivers or Software.

Mike
 
What kind of computer is this and is the drive connected by IDE cable or
SATA? Did the computer come with Vista preinstalled or did you upgrade to
Vista from XP? How about some specifics so we can try to help you figure it
out?
 
Another thought. Is the jumper set to Master?

kdawggydawg said:
Well Unfortunately... i aswell have this poopy drive that no firmware
update will fix yet.. i have problems reading data disc and things.. It
works fine with the creator basic yeh but thats bout it... I have tried
many things to fix.. but one thing i'v found is that if you right click
on drive go to properties than click change settings go to drivers
disable it than enable works fine discs read great after.. u tell me y
hahaa!!!
Click to expand...
 
What I would like to ask is: HAVE YOU INSTALLED THE UPDATED
LIGHTSCRIBE SOFTWARE YET?

If not, it simply won't work.

Get it here:
http://www.lightscribe.com/downloadSection/
Click to expand...

Sorry, Colin: I replied to the wrong person. My reply was not meant
for you, but for the OP.


Donald L McDaniel
Please reply to the original newsgroup and thread.
========================================================
 
I know. No prob.

Donald L McDaniel said:
Sorry, Colin: I replied to the wrong person. My reply was not meant
for you, but for the OP.


Donald L McDaniel
Please reply to the original newsgroup and thread.
========================================================
Click to expand...
 
unknown said:
open regedit
Click to expand...
click on hkey local machine
software
microsoft
windows nt
current version
double click winlogon
double click allocatecdroms to the right you will see a value of one change
to 0
and everything should be alright

the reason is if you are using a reg cleaner it changes the value to 1 so
just change it back to zero hope this helps
 
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