B
bo cheng
To fix the common 13 paper jam I bought and installed new roller and
separation pad but still got 13 paper jam (I found the old pad and roller
are not very much worn).
To see what's happening, I put the paper tray in but without the the tray
cover so I could see the roller with the aid of a flash light. When it's
about the time to feed the paper, I could hear clicking in the printer but
the roller did not turn, and then error 13 was on the panel. Do you have any
idea what might be wrong? Thank you.
separation pad but still got 13 paper jam (I found the old pad and roller
are not very much worn).
To see what's happening, I put the paper tray in but without the the tray
cover so I could see the roller with the aid of a flash light. When it's
about the time to feed the paper, I could hear clicking in the printer but
the roller did not turn, and then error 13 was on the panel. Do you have any
idea what might be wrong? Thank you.