HP Laserjet 4M Installation

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Guest

I just upgraded to WinXP from Win98. After an apparently normal installation
of my HP Laserjet 4M parallel printer it will not print. I tried
uninstalling and reintalling several times and tried updating drivers but
nothing works. Although I enter the printer port as LPT1 during
installation, Device Manager show shows the printer port as LPT3. I have no
other devices connected locally to the parallel port. Any ideas how to
corrrect this?

Thanks,
John
 
One way may work, go to the printer properties, Ports tab.
Put a check mark in each LPT port, click Apply and OK.
The printer will automatically go to the first free port to
print and your is #3, and should be available.
 
There is only 1 parallel card. No, I tried reinstalling the printer to LPT3
but that didn't work either. I even tried deleting the LPT3 entry in the
Device Manager, rebooting and then reinstalling the printer. I tried this
using LPT1 and LPT3. Neither worked. I have a feeling there are some
Register entries carried over from the original Win98 installation that have
to be removed but, I don't know where to look. Can you help with that?

Thanks,
John

Alan Morris said:
Is there more than one parallel card on the machine?

Does the printer work if you configure the port to LPT3?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

John Wilkinson said:
I just upgraded to WinXP from Win98. After an apparently normal
installation
of my HP Laserjet 4M parallel printer it will not print. I tried
uninstalling and reintalling several times and tried updating drivers but
nothing works. Although I enter the printer port as LPT1 during
installation, Device Manager show shows the printer port as LPT3. I have
no
other devices connected locally to the parallel port. Any ideas how to
corrrect this?

Thanks,
John
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