HP LaserJet 2100 bottom first???

  • Thread starter Thread starter FireGeek822
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FireGeek822

We have a HP LaserJet 2100 printer that appears to be printing bottom
first. This hasn't always been printing like this. We recently
noticed all our documents are printing too high on the paper. When we
try to adjust the printing (lower the data), it is worse yet - which is
how we found out it is printing the bottom first.

Is there a way to change this??? At first glance, we didn't notice
anything obvious in the properites - unless we are overlooking
something?

PLEASE HELP.... THANK YOU!

Tammy
 
FireGeek822 said:
We have a HP LaserJet 2100 printer that appears to be printing bottom
first. This hasn't always been printing like this. We recently
noticed all our documents are printing too high on the paper. When we
try to adjust the printing (lower the data), it is worse yet - which is
how we found out it is printing the bottom first.

Is there a way to change this??? At first glance, we didn't notice
anything obvious in the properites - unless we are overlooking
something?

PLEASE HELP.... THANK YOU!

Tammy
Click to expand...

Tammy
By design the printer always prints top first. So unless there is some unusual
application involved there is probably an issue with the pick up roller and the
paper is feeding a little late. To test this, print a test page from the
printer (press the large button) using tray 2 and then repeat this using tray 1
(the fold down multipurpose tray). If only one tray is printing too high then
that tray pick up roller needs to be replaced or cleaned.
Tony
 
Hey Tony,

Thanks for the reply. Unfortunately, this isn't the issue. We had a
"printer repair man" in last week. He replaced the rollers at that
time.

Still have a problem...

Tammy
 
FireGeek822 said:
Hey Tony,

Thanks for the reply. Unfortunately, this isn't the issue. We had a
"printer repair man" in last week. He replaced the rollers at that
time.

Still have a problem...

Tammy
Click to expand...

Pity, OK back to basics.

Does the problem happen every page or only sometimes, if sometimes is it always
the first page?
Does the internal printer test print have this problem, and if so does it fail
from both trays?
What applications do you use and does it happen with them all?

You say it prints bottom first....
When you print a page does it emerge from the printer with the top of your
image at the front edge of the page? If it is correctly printed you can just
lift the page from the printer and it will be the correct way up, if you have
to rotate it 180 degrees to read it then the image has been rotated somehow.
If you print a Windows test page from the driver in Windows (assuming you are
using Windows), the Windows logo should be the first thing to emerge from the
printer. If it is then the printer is printing correctly, if it is at the
bottom of the page then there is a problem with the printer driver probably (a
problem I have never seen). If you don't use windows just print a simple text
document, and check that the top of the image is at the front edge of the page
as it emerges from the printer.

It is impossible for the printer to "physically" print the bottom of the page
first, if the image is rotated it is not a printer hardware problem but either
driver or application related.
If the top of your image comes out of the printer first but is too high up the
page then it is either a slightly delayed paper feed in the printer or a
formatting problem in your application.
Tony
 
Tony said:
Pity, OK back to basics.

Does the problem happen every page or only sometimes, if sometimes is it
always
the first page?
Does the internal printer test print have this problem, and if so does it fail
from both trays?
What applications do you use and does it happen with them all?

You say it prints bottom first....
When you print a page does it emerge from the printer with the top of your
image at the front edge of the page? If it is correctly printed you can just
lift the page from the printer and it will be the correct way up, if you have
to rotate it 180 degrees to read it then the image has been rotated somehow.
If you print a Windows test page from the driver in Windows (assuming you are
using Windows), the Windows logo should be the first thing to emerge from the
printer. If it is then the printer is printing correctly, if it is at the
bottom of the page then there is a problem with the printer driver probably (a
problem I have never seen). If you don't use windows just print a simple text
document, and check that the top of the image is at the front edge of the page
as it emerges from the printer.

It is impossible for the printer to "physically" print the bottom of the page
first, if the image is rotated it is not a printer hardware problem but either
driver or application related.
If the top of your image comes out of the printer first but is too high up the
page then it is either a slightly delayed paper feed in the printer or a
formatting problem in your application.
Tony
Click to expand...

Tammy
One other thought. If the top of your image is correctly emerging from the
printer first and the pick up rollers have been changed then the issue may be
paper related.
Are you using plain paper or is it letterhead or coated in some way? If you are
not using plain paper then check whether plain paper makes a difference.
Paper quality is extremely important with laser printers, it must be high
quality and it should be stored off the floor in a low humidity environment.
Paper usually contains clay, low quality paper often contains more clay than
quality paper, clay absorbs moisture from the atmosphere which causes all sorts
of issues with lasers (and to a much lesser extent with inkjets).
Good luck and please keep us advised.
Tony
 
In message said:
Hey Tony,

Thanks for the reply. Unfortunately, this isn't the issue. We had a
"printer repair man" in last week. He replaced the rollers at that
time.
Click to expand...

Can you print test pages direct from the printer itself? What happens
with those? Have you tried printing from a different computer to this
printer, have you tried printing from the same computer to a different
printer?
 
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