HP Laser 1020 not installing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi i am running an XP Home withut sp2. I cannot install HP 1020 laser printer
... hardware vendor says its because i dont have sp2 , but hp customer support
says not to install sp2. can i add some dll files separately to the system32
folder????
 
HP support is providing you with poor advice! SP2 is a major
critical update and should be installed! After installing SP2,
following these instructions:

Download the driver:
http://h20000.www2.hp.com/bizsuppor...iesId=439423&swLang=8&taskId=135&swEnvOID=228

Install the HP driver before connecting your printer to your PC.

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

Important Information From HP About Microsoft Windows XP Service Pack 2
http://www.hp.com/pond/windowsxp/index.htm

HP and Compaq Desktop PCs - Important Information for
Upgrading to Microsoft Windows XP Service Pack 2
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00218731&lc=en

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| Hi i am running an XP Home withut sp2. I cannot install HP 1020 laser printer
| .. hardware vendor says its because i dont have sp2 , but hp customer support
| says not to install sp2. can i add some dll files separately to the system32
| folder????
 
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