HP Deskjet 935 C

  • Thread starter Thread starter Ritter197
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Ritter197

I have a HP Deskjet 935C printer which has always worked fine in both Black
and White print and in Color.

Today I wanted to print a color document and it always shows in the preview
as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and
it is set for Best quality Color and I just cannot figure out why the
preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure what.

Any ideas?
 
Ritter197 said:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?
Click to expand...

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.
 
I see in the above printer no such option in the Advanced option nor do I
see on the printer a return to factory settings. Sorry.
 
perhaps, the color ink
is low.

however, you really
should look for a
solution at the hp
website.

perhaps there is an
update available.

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