HP Deskjet 932C - no color printing

  • Thread starter Thread starter Ken_B
  • Start date Start date
K

Ken_B

This is a garage-sale special, which prints great in black-and-white but
will not print color. The "low ink" light isn't on, and when I lifted the
lid the cartridges moved to the "ok" slot.

But after I did a head cleaning, the cartridges slid to the "color cartridge
low" slot.

Meanwhile, I had read about cleaning the contacts, which I did. Then the
cartridges again lined up with the "ok" slot with the cover open.

In other words, I'm getting mixed messages from the machine. Despite this, I
suspect I need a new color cartridge. Agreed?
 
Ken_B said:
This is a garage-sale special, which prints great in black-and-white but will
not print color. The "low ink" light isn't on, and when I lifted the lid the
cartridges moved to the "ok" slot. [snip]
In other words, I'm getting mixed messages from the machine. Despite this, I
suspect I need a new color cartridge. Agreed?
Click to expand...

Probably. You can print an diagnostic test as shown at the following:
http://h10025.www1.hp.com/ewfrf/wc/...docname=bpd07098&product=61012&dlc=en&lang=en.
If some of the color nozzles print then a few cleaning cycles may recover the
cartridge.

Regards,
Bob Headrick, not speaking for my employer HP
 
Very interesting information!

I still could get no hint of color, so I've got a new color cartridge on
order.

Thanks.

Ken

Bob Headrick said:
Ken_B said:
This is a garage-sale special, which prints great in black-and-white but
will not print color. The "low ink" light isn't on, and when I lifted the
lid the cartridges moved to the "ok" slot. [snip]
In other words, I'm getting mixed messages from the machine. Despite
this, I suspect I need a new color cartridge. Agreed?
Click to expand...

Probably. You can print an diagnostic test as shown at the following:
http://h10025.www1.hp.com/ewfrf/wc/...docname=bpd07098&product=61012&dlc=en&lang=en.
If some of the color nozzles print then a few cleaning cycles may recover
the cartridge.

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...
 
Take the color cartridge out of the printer, take an empty needle and push
air int othe cartridge color openings.
now you might see color.
I still could get no hint of color, so I've got a new color cartridge on
order.

Thanks.

Ken

Bob Headrick said:
Ken_B said:
This is a garage-sale special, which prints great in black-and-white but
will not print color. The "low ink" light isn't on, and when I lifted the
lid the cartridges moved to the "ok" slot. [snip]
In other words, I'm getting mixed messages from the machine. Despite
this, I suspect I need a new color cartridge. Agreed?
Click to expand...

Probably. You can print an diagnostic test as shown at the following:
Click to expand...
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpd07098&pro
duct=61012&dlc=en&lang=en.
If some of the color nozzles print then a few cleaning cycles may recover
the cartridge.

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...
Click to expand...
 
I put a new cartridge in and it's working great now.

Thanks for the replies.


awknod said:
Take the color cartridge out of the printer, take an empty needle and push
air int othe cartridge color openings.
now you might see color.
I still could get no hint of color, so I've got a new color cartridge on
order.

Thanks.

Ken

Bob Headrick said:
This is a garage-sale special, which prints great in black-and-white but
will not print color. The "low ink" light isn't on, and when I lifted the
lid the cartridges moved to the "ok" slot.
[snip]
In other words, I'm getting mixed messages from the machine. Despite
this, I suspect I need a new color cartridge. Agreed?

Probably. You can print an diagnostic test as shown at the following:
Click to expand...
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpd07098&pro
duct=61012&dlc=en&lang=en.
If some of the color nozzles print then a few cleaning cycles may recover
the cartridge.

Regards,
Bob Headrick, not speaking for my employer HP
Click to expand...
Click to expand...
Click to expand...
 
Bill said:
As usual, this is great info. Thanks Bob.

But a question...I understand the total engine page count, but what's
the "FB Page Count"?
Click to expand...

Could you remind me which printer this refer's to? My recollection is that FB
is Full Bleed (photo's) but the DeskJet 932 does not support full bleed.

Regards,
Bob Headrick
 
Bob said:
Could you remind me which printer this refer's to? My recollection is that FB
is Full Bleed (photo's) but the DeskJet 932 does not support full bleed.
Click to expand...

My bad...it's the Deskjet 6540. And if it is Full Bleed, then it's only
referring to borderless photos?
 
Bill said:
Bob Headrick wrote:

My bad...it's the Deskjet 6540. And if it is Full Bleed, then it's only
referring to borderless photos?
Click to expand...

Yes, full bleed refers to 4 sided borderless printing. Typically this will
only be done with photo printing.

Regards,
Bob Headrick, not speaking for my employer HP
 
Bob said:
Yes, full bleed refers to 4 sided borderless printing. Typically this will
only be done with photo printing.
Click to expand...

That explains the odd number. I've printed a few photos, some were
borderless and some not, and the number didn't match my total which kind
of confused me. I thought full bleed would mean ANY photo, not just
borderless.

Thanks for clarifying. :)
 
Back
Top