HP Deskjet 720C problem with XP

[Guest]

Printing in draft worked fine with W98, but since I installed XP everything
is OK if I print in B&W, but if I put any words in colour then the whole page
prints much lighter. Why???

 

[Mike Hall \(MS-MVP\)]

Peter

Look at this website..

http://h10025.www1.hp.com/ewfrf/wc/document?lang=en&lc=en&cc=us&docname=bpd09005&lang=en&cc=us

If going through the procedure outlined here does not work, then you may
well have a physical problem with the printer.. it is not exactly new, is
it..

 

[Guest]

Mike
Printer is installed OK and is set as default. Everything works perfectly
except for the minor problem I detailed.
I still have W98 on a second drive and if I boot it up then the problem
disappears and everything works perfectly. The problem only occurs with XP.
Of course the printer is not exactly new, but it has not had a great deal of
use and works perfectly with no problems under W98 and only this minor
irritation under XP.

 

[Mike Hall \(MS-MVP\)]

Peter

I don't do 'dual boot'.. if I want two operating systems, I switch drives..
saves any conflict where the OS'es are slugging it out for control of a
device.. no help to you of course..

Somebody with experience of this problem (that or the patience of ten) will
be able to help you better than I can in this instance..

What you may want to consider is getting two removable drive housings, and
just plugging in whichever operating system takes your fancy.. I can't help
but feel that they are better isolated from one another.. the Windows 9x
family always want total control of a system (and generally get it)..

 

[Guest]

Mike
XP and W98 are on separate drives, XP is on NTFS and W98 is FAT32. So if I
want to go back to W98 I have to re-boot from the other drive. There is no
conflict between the two systems and I only have W98 as insurance! Having
said that, I do have another problem that requires me to use W98.

My ISP was Freeserve (dial-up) and I maintained a website on Freeserve using
FTP Explorer. All worked fine. When I moved to XP I also changed to
broadband with another ISP (Homecall). Our course, to get into my website I
had to dial-up Freesreve - but found that no matter what I tried I could not
get into the website. So once a month I boot up W98, dial-up Freeserve and
upload the updates to the website. No-one seems to be able to expalin why I
cannot access the website with dial-up and XP.

Best wishes

Peter

 

[Mike Hall \(MS-MVP\)]

Peter

I may have misunderstood.. I thought that you might have a dual boot setup..

Try this.. remove the printer from the configuration and then reboot.. shut
down again, reconnect the printer, and then reboot letting Windows find the
printer and install a driver for it..

 

[Guest]

Will do, thanks, but it may not be for a while - up to my ears in work for
the next couple of weeks and I don't want to foul anything up! The last
crash (only serious crash in 7 years) cost me 5 days to re-install and
recover everything - thanks to XP - but that is another story.