HP Deskjet 5550 driver and USB problem

  • Thread starter Thread starter Larry Wade
  • Start date Start date
L

Larry Wade

I just bought a used Sony Vaio running windows ME. Am trying to install an
HP Deskjet 5550 printer using USB connection.
#1 - when I plug in the USB cord the computer does not come up with the
normal message of recognizing a new device.
#2 - I downloaded the printer driver (5550-enu-win9x_me.exe) from the HP
site. When I click on this to run it, it displays "LOADING" and then does
nothing else. I try clicking on the "setup.exe" program, and it does
nothing.

I have gone to Add/Remove programs and removed all the HP stuff and also
removed from the Registry. I plugged another device into the USB port and
it was recognized. I plugged the printer using the same USB cord into
another computer and it was recognized.
Any ideas?
 
I just bought a used Sony Vaio running windows ME. Am trying to install an
HP Deskjet 5550 printer using USB connection.
#1 - when I plug in the USB cord the computer does not come up with the
normal message of recognizing a new device.
Click to expand...

Have you tried powering up the printer and then turning on the
computer?
 
Back
Top