HP Deskjet 5440 not responding

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Guest

we can print a PDF, print to a file, print to a Quicken PDF, but we cant
print to our HP Deskjet 5440 from Windows Vista Business. We have XP Pro SP2
as well, which prints fine. I have been trying for a week and dont want to
have to buy a non-HP printer because the quality is great, but i am running
out of options, any ideas?
 
MaifithDesign said:
we can print a PDF, print to a file, print to a Quicken PDF, but we
cant print to our HP Deskjet 5440 from Windows Vista Business. We
have XP Pro SP2 as well, which prints fine. I have been trying for a
week and dont want to have to buy a non-HP printer because the
quality is great, but i am running out of options, any ideas?
Click to expand...

Is the printer connected directly to the Vista PC or are you trying to print
over a network. If the printer is connected to a network, you may need to
connect directly to the Vista PC in order to get the proper drivers to
install and note, the drivers for that printer that are avaialble at this
time only support basic printing functions but should support what you are
trying to do. Check this link to information about your printer and Vista
at the HP website:
http://h10025.www1.hp.com/ewfrf/wc/...839&lc=en&cc=us&dlc=en&product=445441&lang=en
 
ACTUALLY, i have Vista Business on my PC and Vista Home Premium on Our
Laptop. I merely mentioned that the printer worked when it was attached to
the PC running XP. This is a VISTA question.

Michael : The printer is directly attached to my Vista Business machine via
USB. I tried the new universal printing drivers suggested on another forum
using "HP_Vista_SF_Ph1" but that didn't work either. It just says the
drivers are not for my specified printer even though they are.

Looks like i will be buying a new printer today.
 
MaifithDesign said:
ACTUALLY, i have Vista Business on my PC and Vista Home Premium on Our
Laptop. I merely mentioned that the printer worked when it was
attached to the PC running XP. This is a VISTA question.

Michael : The printer is directly attached to my Vista Business
machine via USB. I tried the new universal printing drivers suggested
on another forum using "HP_Vista_SF_Ph1" but that didn't work either.
It just says the drivers are not for my specified printer even though
they are.

Looks like i will be buying a new printer today.

"Cari (MS-MVP)" wrote:
Click to expand...

One last thing you might consider. Try installing the printer on the Vista
setup in XP compatibility mode. It's been awhile since I did this but, as I
recall, you right click the printer's setup exe, select properties and
somewhere in there I believe is the option to run in XP compatiblity mode.

If that fails, HP is coming out with new models this month. There's an
article at the following link that you might want to check out to see if
there's anything there that might meet your needs:
http://www.pcmag.com/article2/0,1895,2090499,00.asp

If anything looks interesting, I'd contact HP first to be sure they will be
supplying full featured Vista drivers for the model that interests you
either on the CD that ships with the printer or available for download. I
checked on the new all-in-one "J" models of which they already have one
listed on the HP site but the driver page is not clear on whether or not the
drivers available for that model are full featured Vista drivers or only
handle basic functions so I'd make a pre-sales call to them to confirm full
featured drivers will be available for the printer that interests you when
it becomes available this month.
 
I am having a problem with my print spooler not running. There seems to be a
corrupted file, from a lexmark print I installed but wouldn't work with vista
even after I downloaded the vista driver from Lexmark. I unistalled the
Lexmark, but there is a file "lexbces" that remained. I found it by using the
search and "service.msc". I now can't perform this search and can't locate
the file, and my system shows no printers are installed, even though two are
and worked previously. I would sure appreciate some help.
Thank you.
 
Steve said:
I am having a problem with my print spooler not running. There seems
to be a corrupted file, from a lexmark print I installed but wouldn't
work with vista even after I downloaded the vista driver from
Lexmark. I unistalled the Lexmark, but there is a file "lexbces" that
remained. I found it by using the search and "service.msc". I now
can't perform this search and can't locate the file, and my system
shows no printers are installed, even though two are and worked
previously. I would sure appreciate some help.
Thank you.
Click to expand...
Have you considered a repair install of Vista; just boot from the Vista CD
and choose repair install from the list of options when they appear.

Another possibility, if it hasn't been too long, you could try doing a
System Restore to get you back to a point where you might be able to start
over before the spooler stopped functioning.
 
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