HP A230N Reinstall

  • Thread starter Thread starter Harry Zee
  • Start date Start date
H

Harry Zee

To ALL,

I have a recently purchased HP A230N that came with
Windows XP Home.

After three days of fruitless back and forth e-mails with
HP, it is not possible to do a clean reformat of the hard
drive followed by a clean reinstall of just WXPH. You must
reinstall everything thay originally came with the
computer.

Their final response was to purchase another version of
WXPH and then I could do whatever I choose!

My question is...

If I purchase either the WXPHome or Pro upgrade (I can do
so with a legitimate academic discount) can I use the disc
from my previous Millemium or W98SE versions as the
identifier for the upgrade?

I want to reformat my drive to one active partition and do
a pristine install of the OS. I do not want to overlay the
install on top of any previous OS version on the hard
drive.

HP sent me their (useless) seven disc system recovery disc
set but I don't think that wherever they have WXPH stashed
on it would register properly.

If you have the time, please reply to my e-mail address.

Thank you.

Harry Zee
(e-mail address removed)
 
Jay,

You are right in that I have that "legal" right and
should not have to do a second purchase!

If only HP and other OEM's understood this basic priciple.

You should see my e-mail chain with them regarding this
issue.

Hopefully, someone from Microsoft will see this and step
in with a reasonable solution.

Harry Zee
 
Harry,

I know how you feel. MS will never sell us the complete OS CD though due to
pirating of the software. They work this deal with HP and others. This way
the CD can only be used on one machine. I will forward your suggestion on
to my HP management. Maybe we can have options on the backup\restore CD so
you could selectively pick what software you want installed on the PC.

Jay
 
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