HP 840C not receiving print instructions.

  • Thread starter Thread starter Zipadee Doodar
  • Start date Start date
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Zipadee Doodar

Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD
 
Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD
Click to expand...

Just remove the printer and reinstall the drivers. Most of the time
that would handle your problem.
 
Zipadee Doodar said:
Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD
Click to expand...

Does the printers intenal test page work (press the resume button [the bottom
button] for about 5 seconds)?
If it prints the internal page OK then try a different parallel cable if
possible.
Also if you using XP try a system restore to a point before the problem started.
Finally, try uninstalling the printer and reinstalling it, if you are using XP
download the latest drivers from HP and use them
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=59868&lang=en
Tony
MS MVP Printing/Imaging
 
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