HP 722C will not print all colors

  • Thread starter Thread starter Allen Galland
  • Start date Start date
A

Allen Galland

I bought a Office Depot generic color cartridge. Now the printer only
prints blues. I have reinstalled my driver but nothing changed. I have
done the tests and they show connections ok. Should I just bring the
cartridge back ?

Win 98
Pent III
lots of memory
Thanks in advance for any help
 
Allen Galland said:
I bought a Office Depot generic color cartridge. Now the printer only
prints blues. I have reinstalled my driver but nothing changed. I have
done the tests and they show connections ok. Should I just bring the
cartridge back ?
Click to expand...

Try printing a diagnostic self test as shown at:
http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=bpd07098#P84_2713

This should print a rudimentary nozzle patter in cyan, magenta, yellow and
black. If the colors are missing I would return the cartridge for a warranty
replacement.

Regards,
Bob Headrick, not speaking for my employer HP
 
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