HP 712C Will not print

[Hugh McConville]

WINXP Home SP2 system. I have run through all the printer tests.
Uninstall reinstall drivers/printer/ports,plug unplug power,try another
port,print from command prompt, print from notepad, etc.. The printer
Self test page prints ok.. Tried new printer cable.
I am still getting "print error" and no printing. On "testing of Port"
it said that "there MAY be a problem with the parallel port". The
printing was working fine up until 16th of June. The only changes were 2
automatic WINXP updates which I removed.

Any suggestions to try now? Thx, Hugh

 

[Cari \(MS-MVP\)]

What is the setting of the LPT (parallel) port in the BIOS?

 

[Guest]

Removing WinXP Updates is not a very wise move nor will it solve your
issues. Follow Cari's advice and check the BIOS settings.
Accessing Motherboard BIOS
http://michaelstevenstech.com/bios_manufacturer.htm

 

[Hugh McConville]

Thank you Cari,

It was the BIOS parallel port that was disabled. I did not think that
this setting could be lost!

Hugh