hp 712c inkjet printer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently developped a problem with my printer. It will print a test page,
sometimes from the internet but never from my programs. I called HP and they
told me I needed to upgrade. I have verified the default status of the
printer and checked all the connections. I am using xp pro and am at my wits
end with it. Is there anyone else who might have a different solution for me.
I live on a fixed income and really cannot afford to buy another printer.
Thanks
 
Upgrade of printer or the driver?
Looking at HP site they list the driver from 2001 as being the latest. You
could try uninstalling the driver then reinstalling but it may simply be
that your printer has passed its usefull life
 
Sounds like a simple driver issue.

May I suggest the following?
power down the printer and disconnect it.
from the printer and faxes group, delete all installed printers
shut down the computer and reconnect the printer
power on the printer
power on the computer
If XP does not auto detect the printer, run the add new printer wizard
test from the settings menu

If this does not work, try installing an HP Laserjet 4 manually
connected to LPT1:
The Deskjet will understand the Printer command language used by this
HP4 (in black only) driver and is great way to test simple issues...
 
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