HP 710C

  • Thread starter Thread starter Franck devil
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Franck devil

I need help to clean Cartridges ( apart from user manual procedures)..

That print has been unused for one year and crtridges were new.
Good wishes for new year.
Franck
 
YOU DO NOT CLEAN CARTS. THROW THEM AWAY AND BUY THE RECOMMENDED
PREFILLED CART FOR YOUR PRINTER. THEN SPEND YOUR TIME DOING SOMETHING
CONSTRUCTIVE.
 
Franck devil said:
I need help to clean Cartridges ( apart from user manual procedures)..

That print has been unused for one year and cartridges were new.
Click to expand...

You can initiate a cleaning cycle from the driver toolbox. There are
three levels, each time you ask for a cleaning it will apply a more
aggressive cleaning. You can also print a diagnostic nozzle pattern as
shown at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpd07098#N845
to see if the cleaning is helping.

If yellow or cyan are missing completely then it is probably not a
plugged nozzle problem, but rather air in the printhead. This is
generally not resolved with cleaning cycles, there are other options for
addressing that.

Regards,
Bob Headrick
 
You can initiate a cleaning cycle from the driver toolbox. There are
three levels, each time you ask for a cleaning it will apply a more
aggressive cleaning. You can also print a diagnostic nozzle pattern as
shown at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpd07098#N845
to see if the cleaning is helping.

If yellow or cyan are missing completely then it is probably not a
plugged nozzle problem, but rather air in the printhead. This is
generally not resolved with cleaning cycles, there are other options for
addressing that.

Regards,
Bob Headrick
Click to expand...


Thank you for your answer.

I tried a lot of cleaning cycles without any result. Always same
problem on both cartridges
Regards
Franck
 
I tried a lot of cleaning cycles without any result. Always same
problem on both cartridges
Click to expand...

What exactly is the problem? Is there any print at all? If there is
some print what does the test page look like?

Regards,
Bob Headrick
 
Franck devil said:
I need help to clean Cartridges ( apart from user manual procedures)..

That print has been unused for one year and crtridges were new.
Good wishes for new year.
Franck
Click to expand...

I suspect the cartridges are dry.
Sometimes they can be recovered but not always.
You can try running the nozzle plate of the printhead (that is the plate at the
very bottom, where the ink comes out) under a drizzling warm water tap for a
few seconds. Then press (don't rub) the nozzle plate onto a damp paper towel.
If there is any improvement you will see ink appear on the paper towel. You may
need to repeat this several times. Do not touch the nozzle plate with your
fingers or you will risk permanent damage to the head.You can try to very
gently rub the nozzle plates with a finger with a vinyl glove on while the
plate is under the tap. Do not rub the plate with anything abrasive including a
paper towel (these can damage the plate). This may work, especially with the
colour cartridge. If none of this works, holding the nozzle plate in steam from
a kettle for a couple of minutes can help, be careful of burns of course. Dry
the cartridges (not the nozzle plate) before putting them back in the printer.
If you cannot get a good imprint on a damp paper towel you are unlikely to get
a good print.
My other suggestion is; if you have a local refiller of ink cartridges (done on
the premises) like Cartridge World, they may be prepared to try to recover the
cartridges for you using their specialised equipment for a small fee.
Otherwise, new cartridges I'm afraid.
Tony
 
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