HP 710 under XP no two-sided problem

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Guest

Recently, I switched from Windows 98 SE to XP and I discovered that
Windows 2000 or XP do not have a two-sided printing feature for the HP
Deskjet 700 series printers.
Information found on the HP site.
Is'nt an unofficial way to cope with this problem.
TIA
Serge
 
Recently, I switched from Windows 98 SE to XP and I discovered that
Windows 2000 or XP do not have a two-sided printing feature for the HP
Deskjet 700 series printers.
Information found on the HP site.
Is'nt an unofficial way to cope with this problem.
TIA
Serge
Click to expand...

Yes there are only the generic drivers with XP. The lose of double sided
printing upset me too So I got a copy of Fineprint 2000. I have since
purchased a 5550 but still use Fine for the booklet feature
 
Yes there are only the generic drivers with XP. The lose of double sided
printing upset me too So I got a copy of Fineprint 2000. I have since
purchased a 5550 but still use Fine for the booklet feature
Click to expand...

Thanks for your fast reply.
Effectively it's the solution. The only problem is the price ( nearly
half the price for a new printer ). Anyway in the meantime I will make
do with it.
Many thanks
Serge
 
Yes there are only the generic drivers with XP. The lose of double sided
printing upset me too So I got a copy of Fineprint 2000. I have since
purchased a 5550 but still use Fine for the booklet feature
Click to expand...

HP also crippled the drivers for the 882C, then tried to blame
Microsoft. After YEARS of using many different HP products, I bought
a Canon i860, and will NEVER buy another HP computer, printer, or any
other product. ......Sam in Phx
 
HP also crippled the drivers for the 882C, then tried to blame
Microsoft. After YEARS of using many different HP products, I bought
a Canon i860, and will NEVER buy another HP computer, printer, or any
other product. ......Sam in Phx
Click to expand...

Once a product is out of production and out of warranty, there is no
obligation to continue supporting it. The reason some features
'disappear' is because the MS-supplied drivers, even if basically made by
HP, are more generic and used with many different models. They strip
features down to the minimum to keep tech support to a minimum. In some
cases, there is an Advanced button someplace, and there may be options to
enable certain features.

In some cases, you could try the drivers for a newer series. In the case
of XP, Win2K drivers will often work, too.

In the case of the Deskjet 7xx series, those are even worse. They are
host-based printers, and cannot work with standard PCL drivers.
 
Andrew Rossmann said:
Once a product is out of production and out of warranty, there is no
obligation to continue supporting it.
Click to expand...

This is a double edged sword. As a consumer, I have refused to purchase from
a company that has bastardized the term's "Service/Support". The sad fact
that consumers over look these support transgressions is reality and is
effectively used against the masses. 4 months into the one year warranty on
the DJ722 went I received a free XP upgrade and HP's response for
operational drivers was distorted and then ignored.
The reason some features
'disappear' is because the MS-supplied drivers, even if basically made by
HP, are more generic and used with many different models. They strip
features down to the minimum to keep tech support to a minimum. In some
cases, there is an Advanced button someplace, and there may be options to
enable certain features.

In some cases, you could try the drivers for a newer series. In the case
of XP, Win2K drivers will often work, too.

In the case of the Deskjet 7xx series, those are even worse. They are
host-based printers, and cannot work with standard PCL drivers.
Click to expand...

Hence when I drop by the local B&M store and see a "clueless consumer"
looking at HP printers my "Unsupported" forces me to steer 'em to Canon ;-)
 
On Sun, 4 Jan 2004 10:24:21 -0600, Andrew Rossmann

Your argument below is correct but devoid of any morals at all in this
matter - as are Hewlett Packard!
HP are still producing the ink cartridges specific to these older
printers and these are integral and indeed essential parts.
The fact is that these parts are HP profit streams in their own right
and are still profitable - and there would be an uproar if within a
year your new printer had no cartridge! Sales might suffer!
However - updating driver software to enable these printers to run
properly when upgrading eg. Windows would enable older HP printers to
use the correct amount of expensive inks, to get the full printer
resolution and work properly with newer operating systems and this
might impinge on HP sales of new printers. Indeed I feel that the
plethora of ever newer HP models with very similar print performance
is specifically designed to support this ethos of subtly shovelling
the public to a new printer rather than to continue with their
perfectly working (with its original full HP driver ) older model.
The public are not aware that they are being tricked in this quite
subtle way they just think their printer is getting old! It is not in
the interests of the computer industry or computer press to blow the
gaffe - even if they have managed to work out the trick!
Microsoft might be in this circular game too!
Charlie+
 
[snip]
Hence when I drop by the local B&M store and see a "clueless consumer"
looking at HP printers my "Unsupported" forces me to steer 'em to Canon ;-)
Click to expand...

Every year PC magazine surveys thousands of their readers for their
satisfaction for reliability and service. The latest, based on over 18K
responses says "For the 12th straight year, HP earns an A+ for printer
satisfaction. It is closely followed by Samsung, with an A. Epson, second to HP
in sales and recipient of an A for the past two years, now sees its scores for
overall satisfaction and satisfaction with reliability fall to average,
resulting in a B. Canon, third in sales and rated a D- last year because of
worse-than-average satisfaction scores, has improved on all four key measures
and moved up to a B-. Lexmark drops from a D+ to a D." See
http://www.pcmag.com/article2/0,4149,1187351,00.asp

If you are trying to do folks a favor you might want to check where you are
steering them.

Regards,
Bob Headrick, not speaking for my employer HP
 
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