HP 5Si service menu

  • Thread starter Thread starter Joe Surfer
  • Start date Start date
J

Joe Surfer

Hi All,

How does one get to the service menu? I need to reset the serial # and page counts.

TIA,

Tony.
 
Joe Surfer said:
Hi All,

How does one get to the service menu? I need to reset the serial # and page
counts.

TIA,

Tony.
Click to expand...

Joe
1 Hold down [Items] and [+] while powering ON the printer, until all lights
are illuminated and the Display is blank. (If the Display Panel reads INTERNAL
TEST at this point, the keys were released too soon. Repeat this step until
successful.)
2 Press [Select]. The message SERVICE MODE is displayed briefly, then the
printer automatically begins an INTERNAL TEST. After several seconds, both
Control Panel Indicators turn OFF. (The printer may display WARMING UP if it
has not warmed up completely.) After the printer has warmed up and passed the
self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press [On Line].
Tony
 
Tony said:
Joe Surfer said:
Hi All,

How does one get to the service menu? I need to reset the serial # and page
counts.

TIA,

Tony.
Click to expand...


Joe
1 Hold down [Items] and [+] while powering ON the printer, until all lights
are illuminated and the Display is blank. (If the Display Panel reads INTERNAL
TEST at this point, the keys were released too soon. Repeat this step until
successful.)
2 Press [Select]. The message SERVICE MODE is displayed briefly, then the
printer automatically begins an INTERNAL TEST. After several seconds, both
Control Panel Indicators turn OFF. (The printer may display WARMING UP if it
has not warmed up completely.) After the printer has warmed up and passed the
self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press [On Line].
Tony
Click to expand...


Thank you! Worked like a charm. I just hope the formatter will be okay...

Can the formatter number (found below the serial number in the printer
information section of the Configuration Page) be set back? If so, how is this
accomplished?

Thanx again.
 
Joe Surfer said:
Tony said:
Joe Surfer said:
Hi All,

How does one get to the service menu? I need to reset the serial # and page
counts.

TIA,

Tony.
Click to expand...


Joe
1 Hold down [Items] and [+] while powering ON the printer, until all lights
are illuminated and the Display is blank. (If the Display Panel reads
INTERNAL
TEST at this point, the keys were released too soon. Repeat this step until
successful.)
2 Press [Select]. The message SERVICE MODE is displayed briefly, then the
printer automatically begins an INTERNAL TEST. After several seconds, both
Control Panel Indicators turn OFF. (The printer may display WARMING UP if it
has not warmed up completely.) After the printer has warmed up and passed
the
self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press [On Line].
Tony
Click to expand...


Thank you! Worked like a charm. I just hope the formatter will be okay...

Can the formatter number (found below the serial number in the printer
information section of the Configuration Page) be set back? If so, how is
this
accomplished?

Thanx again.
Click to expand...

Not sure what you are trying to do, my recollection is that the item you are
referring to is the formatter serial number, is that correct? If so I know of
no way to change that, it is built into the fromatter and automatically gets
reported on the configuration page.
Tony
 
Tony said:
Joe Surfer said:
Tony said:
Hi All,

How does one get to the service menu? I need to reset the serial # and
page
counts.

TIA,

Tony.


Joe
1 Hold down [Items] and [+] while powering ON the printer, until all
lights
are illuminated and the Display is blank. (If the Display Panel reads
INTERNAL
TEST at this point, the keys were released too soon. Repeat this step until
successful.)
2 Press [Select]. The message SERVICE MODE is displayed briefly, then the
printer automatically begins an INTERNAL TEST. After several seconds, both
Control Panel Indicators turn OFF. (The printer may display WARMING UP if
it
has not warmed up completely.) After the printer has warmed up and passed
the
self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode
items.
To exit the Service Mode press [On Line].
Tony
Click to expand...


Thank you! Worked like a charm. I just hope the formatter will be okay...

Can the formatter number (found below the serial number in the printer
information section of the Configuration Page) be set back? If so, how is
this
accomplished?

Thanx again.
Click to expand...

Not sure what you are trying to do, my recollection is that the item you are
referring to is the formatter serial number, is that correct? If so I know of
no way to change that, it is built into the fromatter and automatically gets
reported on the configuration page.
Tony
Click to expand...

Just re-read your original post, have you replaced the formatter and are you
saying that the printer is not reporting the serial number of the new
formatter? If so then you could try a cold reset.
1. Print a configuration page in case you need to input any parameters again.
2. Power off and remove the jetdirect or network card otherwise you will lose
the IP address etc.
3. With power off, hold down the Online button while turning the printer on.
4. Turn off and re-install the jetdirect card.
Tony
 
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